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Inducing a new wave of workforce: Project Starfish aims to empower
millions of visually impaired
Snigdha Sinha | June 08, 2015 at 12:15 pm
 “Two years back, on a very cold Boston morning, my wife and I were
invited to film a job fair held for the blind,” recalls Subhashish
Acharya, Founder, mentor, and trainer, Project Starfish.

Soumita and Subhashish
Subhashish adds, “being an Indian, I wanted to film it for other blind
people so they could experience what strides these attendees had made.
It was thrilling to me, seeing these eager professionals lining up
with resume in hand to pitch their skills to the employers. I was
shocked when none of those 150 capable educated folks were hired. This
was a major turning point in my life because I saw firsthand the
problems those with disabilities face.”
Imagine a platform where visually impaired  individuals  are provided
experience and  matched with employers  who can utilize  the skills
they’ve gained as a result of  these  experiences. Imagine a new,
unique model,  one that  is global, self-sustaining and that  creates
value to both  employers and  employees. Unlike philanthropic models
which are based on charity and sympathy,  this model  would survive on
the skills and  talents of those utilizing  this platform. This  is
what Project Starfish is all about.

The untapped workforce
Today, the biggest difficulty for anyone seeking employment is ‘work
experience.’ The blind lack this experience, so they are unable to
find a job. Mobility is a problem as well. Employers won’t hire them
despite their education. There are over 250 million people with visual
impairments, and this number is only growing.
In the US, the only source of income for approximately 80 per cent of
blind professionals are the benefits they receive from the Social
Security Administration, which is not much at all. And globally, not
many are as lucky, living on alms, sympathy, and with no hope, for
something that happened to them which they had no control. Globally,
there are dozens of other groups of disadvantaged people whose
economic independence is threatened simply because they lack
opportunity. We can regard them with sympathy or compassion or
inspiration, but until we create a platform that provides them equal
opportunity or a professional start towards economic independence,
nothing will change. Over the past centuries, billions of dollars have
been invested, yet the needle hasn’t moved even a bit.
Most blind professionals are educated, smart, intelligent and heavy IT
users. They use screen readers that amplify what’s on their computer
screen. Smartphones are accessible, and can do the same with assistive
technology. This enables blind/disabled professionals to do most of
the work that a sighted person does, just differently and sometimes in
less time.
The need
The success rate for emerging businesses is low. Some die out within
the first five years. Fifty to sixty per cent of a country’s economy
is dependent on them, and there are millions of them globally. Why do
they fail? Simple. They fail to execute and generate money. Growing a
business from scratch requires a lot of effort. Just like an airplane,
it takes the maximum energy to get off the ground. Unfortunately,
small businesses do not have the resources to get off the ground
quickly.
Today, the barrier to market goods or services is nonexistent because
of technology and availability of information. One can do business
globally, from anywhere. So if the world is one’s stage, why do
businesses fail? The answer lies in customer acquisition and speed of
engagement. There is so much information that synthesizing and
generating leads is a major problem, which takes away time for
engagement.
There lies the biggest Catch 22 of the digital economy. Data or
information is the new oil, but it’s a huge time consuming effort.
It’s a knowledge economy where speed is of the essence. It’s not about
the big fish eating the small fish. It’s the fast fish eating the slow
fish.
Building a new model
Subhashish tells us, “The Starfish platform is free, and will remain
so for anyone who meets our explicit criteria. We have created a
structured training program that accelerates our member’s skill sets
in weeks. We accept no donations or charity. We are a model that’s
built on the premise “learning how to fish”, instead of “feeding
fish”, which doesn’t solve the problem. It’s disruptive. It’s needed.
Without any funding, we’ve built an international organization.
Perhaps the leanest startup in history”.
We’re surprised when Subhashish tells us that except for him, the rest
of his team is blind. He adds,
We have people with no education, members with Master’s degrees in
diverse fields and backgrounds, PhDs, MBAs. All of them work together
in a business culture, carving out their own opportunities. I have
come to understand that success is about attitude. Skills can be
learned. We hire passionate people, we grow skills. Work is our
worship. Project Starfish has become a mission. A new possibility. A
new frontier. It’s disruptive. Change is inevitable. Change is
constant. We are creating.
Making it a business: the cloud approach
Project Starfish aims at reaching a thousand people in five years.
Their goal requires a thorough understanding of industry needs. It is
all about creating speed and enabling customer engagement.
1. Creating a Human Big Data Research machine: There is immense
research needed in the knowledge industry. Every salesperson needs to
mine data, study customers, understand them and then engage with them.
Project Starfish intends to become on-demand researchers aligned to
big corporate sales teams. Big market research projects are divided
into small chunks, distributed globally to Project Starfish’s blind
members in multiple countries for execution, and are finally
integrated by a project manager. A serial process converted to a
distributed process (like a Big Data machine), executed 24X7, and
creates information for engagement. In less time with less money. It
has tangible business value.
2. Writing /proof-reading as a service: Any article written
professionally needs proof-reading and subtle writing changes that
take time. Blind professionals who use screen readers can take up the
time consuming work of proof-reading documents.
3. Reading 90% of the world’s borehole data: Yes, quite true.
Boreholes help understand the layers of rocks under the earth to help
in excavation. There is software that creates ’sonification‘ out of
data to interpret rocks. The same method is used in understanding data
streams from stars as well. Blind professionals can do the work, and
be well paid to do the same.
4. Recruitment/sourcing as a service: There are many recruitment
agencies, recruiters, and sources which spend 80% of their time
researching information. Imagine if the blind could do the sourcing,
researching, appointment setting – a recruiter can actually double the
engagement rates, close deals faster, and make more money. Project
Starfish is already executing a pilot on this.
5. On-demand researchers/appointment-setters for startup incubators:
Imagine a subscription service where all startups in an incubator can
get their research done, test their market, and have their
appointments set to allow them to focus on strategic activities and
engage with customers. Project Starfish is carrying out a pilot in
this space as well.
He adds his two cents here, “We have failed, tested, got up and found
out what works and what doesn’t. We failed quickly, learned our
lessons and immediately changed our path. This is key to any startup.
There is no failure. Just learn your lessons. Learn it quickly.
Develop patience and the mindset of acceptance.”
The impact
The beginning was not easy. Businesses weren’t willing to take a
chance on this untried concept. Even though the project was great, it
wasn’t accepted with open arms at first. Subhashish used to go to his
job in the morning and spend six to seven hours training people in the
evening. Eventually, they gained momentum in the US.
Along the way, Subhashish has learnt two things, he tells us.
The first is – people and trust are the only currency in the world.
Develop them. The second is – the speed of the train is the speed of
the engine. It’s about leading. When you lead and believe strongly in
what you are doing, people believe in you.
Fast forward a year and a half. Project Starfish has trained nearly
100 blind professionals (and others with severe disabilities), in nine
countries. They have worked with over 45 startup and emerging
businesses in eight countries, and generated over $100,000 without
taking a single donation and with people who have had no employment
for decades. Seventy per cent of the members work, earn money, and
have found new possibilities, new hope and a better life. Several have
moved on with full time or part-time jobs.
Subhashish works 18 hours a day (including his day job), makes no
money for himself from the venture (since the businesses pay the
members directly), trains and mentors the members and wants to grow
this to thousands globally. We ask him about his inspiration. He
replies,
The answer is simple, yet difficult to understand. Our professionals
who are blind or disabled inspire me every day. They have challenges
everywhere; they can’t see their loved ones, or the movie their
friends did, or drive a car. They can’t see the beauty of nature. They
can’t see the rainbow after the storm. They can’t always take
vacations and many things that most of us take for granted.
The Project Starfish team hits the ground running every day, working
together, growing the organization, making a better tomorrow without
ever complaining about their disability. Subhashish adds, “It would
inspire and humble you too, if you could see what I do. Seeing them
become leaders personally and professionally is my reward. I grow as a
leader, I can grow any business and make it big if I want to. I have
transformed from just a worker in society to a value-added leader.”
In short, Project Starfish has a visionary, creative business model
that creates business and social impact. A readymade, skilled
workforce available on demand to businesses needing its diverse
services, paid by companies. Thus, a system which can sustain itself
through creating new, and small jobs. This model, over time, can grow
to massive proportions, bringing value to the business world, to its
workforce and society as a whole. As a result, there can now be hope
in the eyes of those who lost their sight, dignity and economic
independence.
On a parting note, Subhashish adds,
They say, true discovery is not about finding a new product, land, or
invention. True discovery is about seeing the same thing through a
different perspective. I see the possibilities every day and I see a
brighter tomorrow for millions.website: www.pstarfish.org



-- 
*Dr.B.S.M.Kumar*
*Prof. [Former] Dept of Chemical Engineering*
*SRM UNIV *
*Hand set +91 9840139849*
*Skype: bsm.kumar*



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