In France there is now a process to get money back if you don't use the
Microsoft OS. The manufacturer have to do it. The price and the way to
obtain it is very different from one to another.
For example for acer, go to their website choose France then "support"
and then "Procédure de remboursement du système d'exploitation
Microsoft". It said that you could obtain around 35 or 40 EUR , but it's
impossible if you have run (even only one time) the system and if you
have accepted the license. If you have not accept the license, you have
to send back your laptop to them so they can reformat your hard drive
and then they will give you back the money and the laptop.
Not very simple, isn't it...
Nick Glynn a écrit :
I've never booted the Vista partition of my 4810T since buying it and
was wondering if anyone had managed to get a rebate for their useless
Vista install after declining the EULA?
I've contacted Dixons (seller) who were quite rude saying it was down
to the manufacturer, Acer themselves who claim it is down to the
retailer and Microsoft who claim it falls to the original seller but
they all pushed the buck until I got this little gem back:
"I can confirm that we do not provide an option to refuse pre-installed
software and that we are not required to do so. You are free to
remove the Windows Vista operating system, but you will not be
entitled to a refund. Should any hardware fault occur within the
guarantee period, we
reserve the right to request all original software to be reinstalled
before
the diagnostics can be completed."
So yeah, anyone else have any joy? Perhaps it differs across country?
I'd love to have just had the option of choosing 'Ubuntu Linux' but
alas no :(
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