Hi there,

In the following context speaking of "ACME" means any able ACME server integration (but first and foremost Let's Encrypt).

We're a web hosting company interested in providing our customers with a one-click Let's Encrypt / ACME solution. Since we're in control of the web server, customer data and DNS we can present the user with the TOS and do all the other stuff automatically afterwards.

So far this whole ACME thing sounds awesome and we've started implementing the auth challenge workflow successfully.

But:

We as a hosting company will have to integrate / recover ACME accounts into our infrastructure to communicate with their respective ACME accounts. This presents us with the following issues:

- How would a customer transfer his / her ACME account including all certificates if (s)he wants to move from another hoster to us? What's the general plan for ACME account transfers here?

- How does a customer transfer a certificate / general ACME resource from one ACME account to another?

- How is it possible to have an ACME account and using a couple different hosting providers with the same one if you'd always have to regenerate a key pair and recover the account after switching hosters?

- How will payment be handled in the future if an existing cert provider implements ACME?

- Is it correct that in the future working with multiple ACME providers will mean working with multiple account key pairs / ID's etc.?

So in short: as long as an existing customer of ours does not possess an ACME account yet we're fine and dandy. The problem arises with longer term considerations and migration / mutation processes regarding existing ACME accounts.

--
Freundliche Grüsse
Christian Gartmann
Developer
--
cyon GmbH, Aeschengraben 6, CH – 4051 Basel
Hotline: +41 800 840 840
https://www.cyon.ch

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