https://bugzilla.kernel.org/show_bug.cgi?id=216384
Bug ID: 216384
Summary: Zephyrus M16 random restarts, ACPI errors
Product: ACPI
Version: 2.5
Kernel Version: 5.19.0
Hardware: Intel
OS: Linux
Tree: Mainline
Status: NEW
Severity: normal
Priority: P1
Component: BIOS
Assignee: acpi_b...@kernel-bugs.osdl.org
Reporter: j...@detter.com
Regression: No
Created attachment 301610
--> https://bugzilla.kernel.org/attachment.cgi?id=301610&action=edit
Full dmesg log
Hello,
I recently just bought a Zephyrus M16 from ASUS and I'm running Pop OS. I'm
having an issue where after a few days of usage my machine suddenly restarts.
There seems to be no kernel panic and when the restart event happens I just get
a bunch of corrupted data written to my system log. I noticed that when the
machine boots I get these ACPI errors:
[ 11.927026] ACPI BIOS Error (bug): Could not resolve symbol [\CTDP],
AE_NOT_FOUND (20220331/psargs-330)
[ 11.927038] No Local Variables are initialized for Method [IDSP]
[ 11.927040] No Arguments are initialized for method [IDSP]
...
[ 12.047617] ACPI BIOS Error (bug): Could not resolve symbol
[\_SB.PC00.LPCB.EC0.SEN1._CRT.S1CT], AE_NOT_FOUND (20220331/psargs-330)
[ 12.047629] No Local Variables are initialized for Method [_CRT]
[ 12.047630] No Arguments are initialized for method [_CRT]
[ 12.047633] ACPI Error: Aborting method \_SB.PC00.LPCB.EC0.SEN1._CRT due to
previous error (AE_NOT_FOUND) (20220331/psparse-529)
[ 12.047870] ACPI BIOS Error (bug): Could not resolve symbol
[\_SB.PC00.LPCB.EC0.SEN1._HOT.S1HT], AE_NOT_FOUND (20220331/psargs-330)
[ 12.047877] No Local Variables are initialized for Method [_HOT]
[ 12.047878] No Arguments are initialized for method [_HOT]
[ 12.047881] ACPI Error: Aborting method \_SB.PC00.LPCB.EC0.SEN1._HOT due to
previous error (AE_NOT_FOUND) (20220331/psparse-529)
[ 12.048265] ACPI BIOS Error (bug): Could not resolve symbol
[\_SB.PC00.LPCB.EC0.SEN1._PSV.S1PT], AE_NOT_FOUND (20220331/psargs-330)
[ 12.048272] No Local Variables are initialized for Method [_PSV]
[ 12.048273] No Arguments are initialized for method [_PSV]
[ 12.048277] ACPI Error: Aborting method \_SB.PC00.LPCB.EC0.SEN1._PSV due to
previous error (AE_NOT_FOUND) (20220331/psparse-529)
[ 12.048333] RAPL PMU: API unit is 2^-32 Joules, 4 fixed counters, 655360 ms
ovfl timer
[ 12.048335] RAPL PMU: hw unit of domain pp0-core 2^-14 Joules
[ 12.048336] RAPL PMU: hw unit of domain package 2^-14 Joules
[ 12.048337] RAPL PMU: hw unit of domain pp1-gpu 2^-14 Joules
[ 12.048337] RAPL PMU: hw unit of domain psys 2^-14 Joules
[ 12.048390] ACPI BIOS Error (bug): Could not resolve symbol
[\_SB.PC00.LPCB.EC0.SEN1._AC0.S1AT], AE_NOT_FOUND (20220331/psargs-330)
[ 12.048398] No Local Variables are initialized for Method [_AC0]
[ 12.048399] No Arguments are initialized for method [_AC0]
[ 12.048402] ACPI Error: Aborting method \_SB.PC00.LPCB.EC0.SEN1._AC0 due to
previous error (AE_NOT_FOUND) (20220331/psparse-529)
[ 12.048444] input: Asus WMI hotkeys as
/devices/platform/asus-nb-wmi/input/input23
[ 12.048879] ACPI BIOS Error (bug): Could not resolve symbol
[\_SB.PC00.LPCB.EC0.SEN2._CRT.S2CT], AE_NOT_FOUND (20220331/psargs-330)
I have tried:
- Updating BIOS to latest version:
https://rog.asus.com/us/laptops/rog-zephyrus/rog-zephyrus-m16-2022-series/helpdesk_bios/
- Upgraded kernel to version 5.19.0
I am also logging `free -m` in crontab to a file, it doesn't appear to be
running out of memory when the restart even happens.
CPU and GPU temps are fine when restart happens (I'm only using Intel
integrated graphics)
The ACPI errors in the log may be benign, but I suspect it is still an ACPI
issue of some kind. Could also just be a bios or hardware issue.
Are there any additional debugging steps I should try?
Thanks for reading :)
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