Steve,

I had a call from a client yesterday also saying that there server had almost ground to a halt. I didn't think much beyond heavy user load until I tracked down a web process that seemed to be taking most of 4D CPU cycle.

The process was just opening a 4D record and displaying the contents on a web page. The table itself is read only (only need to load it if they make any changes). The user opening the web page had not had a problem and had since finished doing what she was doing.

Not sure why the process remained active. A 4D problem?

4D 2004.3
A4D 301ß7
Mac OS X 10.4.5

Regards, Michael.

On 16 May 2006, at 19:28, Steve Alex wrote:

Sent this on the 11th

It's been about a month and a half since our 4D Client/Web Server experienced a slow down. Part of my post from the last time on this subject

...This morning the same thing happened, but we were notified by a user that had a record locked error, saying the our web client had the record opened. The problem is that it was for a table that I NEVER open read/write in Active4D and there were no tables opened on the client. Looking on the server I had the same conditions. About 10 processes with no name, unresponsive web and client. This time I aborted the blank processes on the server and the web server became response - for about a minute, then the client crashed. I do have a crash log saved. Starting the client up, everything was back to normal.

About the same kind of thing happened today. A user call saying our web portal was real slow. When they checked the 4D Client, there was a Query Progress bar on the screen moving very slowly. Again, this is almost a headless server (on a KVM) that is in our server room. Nobody touches this thing. The 4D server showed a bunch of unnamed processes running on that client. We ended up having the kill the client.

Don't know how we're going to find this one - maybe it just looses track of it processes about once a month or so.

Steve

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