Friends:

I have Active4D 4.0.2 running on a Mac server with OS v10.4.11. In my
environment, when I request a 4D document to be downloaded to the workstation
using IE or Firefox, Mac or PC, the process works perfectly. Currently we
have four formats: .doc, .rtf, .html or .pdf and each type opens correctly
with the appropriate application. I have tested this exact same code in two
other independent environments with no issues at all.

When I take the exact same code and place this on my customer's Mac server
with OS v10.4.11 at their location, the files have the correct external file
name extension and the download process completes. However, the applications,
like Word or Acrobat are unable to open the document saying the document is
not the correct type or the file has been damaged.

Additional, if my client emails me any of the four types, my Exchange server
quarantines the documents saying the external filename does not agree with
the internal filename.

Has anyone seen this type of behavior before or have any idea how to further
try and isolate this issue?

Thanks in advance for your help.



Sincerely, 


Tim Gillespie, CEO
InterTech USA, Inc.
6070 Industrial Road
Missoula, MT 59808-8412
Phone: 406.549.8998 x222
Toll-Free: 800.291.6517 x222
Fax: 406.721.7991
Web: http://www.intertech-usa.com
Public Key: http://www.intertech-usa.com/pubkeys/tg.p7c


Confidentiality Note: The information contained in this email and document(s) 
attached are for the exclusive use of the addressee and may contain 
confidential, privileged and non-disclosable information and is covered by the 
Electronic Communications Privacy Act, 18 U.S.C. 2510-2521. If the recipient of 
this email is not the addressee, such recipient is strictly prohibited from 
reading, photocopying, distributing or otherwise using this email or its 
contents in any way.


_______________________________________________
Active4D-dev mailing list
[email protected]
http://mailman.aparajitaworld.com/mailman/listinfo/active4d-dev
Archives: http://mailman.aparajitaworld.com/archive/active4d-dev/

Reply via email to