Well, you know the drill: -what happens if another user logs on to the same system? -can the user work from another system (using the same software)? -did you re-create the profile? -any problems with the machine account (remove the computer from the domain and put it back in)? ....
Andries -----Original Message----- From: Chris J. Popp [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 10, 2002 4:30 PM To: [EMAIL PROTECTED] Subject: [ActiveDir] Outlook XP makes me want to throw it out the window! Get your attention with the subject? :) I have been battling a problem with one of my user's machines for the past week. She is running Windows XP Pro, Office XP Pro SP1. Whenever she starts up her Outlook, she gets prompter for the username, password and server. I put the information in exactly as it should be (and have verified with my AD on the server) and I get the following message: "Your login information was incorrect. Check your username and domain, then type in your password again. If your account is new or if your administrator requested a password change you need to click Change Password then logon with your new password." I re-check the info in the AD on the server via VNC so I am right there at her terminal doing double checks. I re-enter the password, and get the message again. I change the password on the AD, then enter the new password on her Outlook (usually use 1 as the password so I know I type it correct) and still get the above error. I need to get this resolved for her as she is in charge of accounting and has made my life hell in the past because since I am the IT Manager I should be all knowing, all powerful (a common misconception by those users that know no better) So, please if anyone knows what I can do to resolve this, please let me know. I'm at my wits end! Thanks, Chris List info : http://www.activedir.org/mail_list.htm List FAQ : http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ ----------------------------------------------------------------- ATTENTION: No legal consequences can be derived from the content of this e-mail and/or its attachments. Neither is sender committed to these. The content of this e-mail is exclusively intended for addressee(s) and information purposes. Should you receive this message by mistake, you are hereby notified that any disclosure, reproduction, distribution or use of this message is strictly prohibited. Sender accepts no liability for any damage resulting from the use and/or acceptation of the content of this e-mail. Always scan attachments for viruses before opening them. ----------------------------------------------------------------- List info : http://www.activedir.org/mail_list.htm List FAQ : http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/
