Hello everyone,

I truly hate this error message.

According to MS this problem should not exist, but it does.  I have users
that get created in AD and then get replicated by the ADC from Exchange 2000
SP3 CD to Exchange 5.5 SP4.  Some time passes once the user account is
created and suddenly the users permissions in Exchange are changed from the
role of user to Custom and the mailbox owner box is unchecked.  Now what I
have noticed is that once I fix it, by clicking Mailbox Owner in the
exchange properties, it usually goes away.   When this problem happens the
user can't access Outlook or OWA.  Once fixed they should go back, well I
have a user that couldn't get into either and I checked the properties and
there it is, Mailbox Owner is unchecked on this newly created account.
About a day old.  I check the box and now the user can access Outlook with
no problems, but OWA gets the following error.   OWA is unable to get your
inbox.

I have checked on the TechNet site and on the Internet for help on this.  I
have looked at Q248081 and made the change to the registry key
ProfileMemMaxSize to a value of 0x4000.  I have stopped and started IIS.  I
have tried typing in the exchange alias, the full e-mail address and the
users first and last name in the logon box of the
http://servername.mydomain.com/exchange
<http://servername.mydomain.com/exchange>  site.  I type in the user name
and password, I even tried specifying the domain and all I get is this
error.  So the error is not an ambiguous name, it is not a proxy issue since
I don't connect over a proxy server.  I simply don't know the answer to
this.  Can someone please help me.  

Justin A. Salandra, MCSE
Senior Network Engineer
Catholic Healthcare System
914.681.8117 office
646.483.3325 cell
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

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