You may also want to look at some of the ISP players such as Abridean and
see what they can do for you.  

>From a process perspective I would never consider SSN or any other public
personal knowledge to be used for the identification process of a user due
to security and privacy concerns.  I would be more comfortable with a
process that sends snail mail to a user and they use that to create the
account else something that is generated on a web page that keeps their
information anonymous. 

It's a sticky situation to figure out for sure.


Al 

-----Original Message-----
From: Shad Gunderson [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, October 29, 2003 3:29 PM
To: [EMAIL PROTECTED]
Subject: Re: [ActiveDir] AD Self-service User Managment

Mulnick, Al wrote:

>That's not really self-service though is it?  I would consider self 
>service something that allows a request (anonymous web connection since 
>they don't have an account?) to be automatically sent into a workflow 
>process and approved and created or denied and a response sent back.  A 
>response sent regardless would be optimal but may not be practical if 
>the user has not account or email store.
>  
>
That is exactly the definition of self-service that I was operating under.

>There are some things that have to be determined from the original post 
>such as who can make the request?  What's the bare minimum access and 
>communications that the requestor must have?
>
>How does the requestor make the request?
>  
>
Well, the particulars haven't exactly been spelled out yet... While I agree
with the former comments about data integrity with in the directory, there
seems to be some desire to automate this process as much as possible. I was
really testing the waters to see how pervasive such tools were in deployment
and who the players in the space are - in a brief afternoon of googling,
I've discovered that vendors such as Novell, Waveset, BindView provide some
level of solution to the question posed.... along with the roll-your-own
approach that was described. Also some identity managment products spill
over in regards to functionallity. I certainly have some more requirements
gathering to do.

I personally can imagine various iterations of this: from a lowly manual
process to an integrated work-flow of some complexity... but my assumption
is that the individual will have some form of credential (Employee #, SS#
(ew!) or some such) to validate his identity and this will pull the trigger
to create system accounts on an AD DC.


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