Microsoft just published a Kerberos Troubleshooting White Paper… It is pretty good.

Todd

From: Eric Fleischman [mailto:[EMAIL PROTECTED]
Sent: Saturday, April 03, 2004 4:22 PM
To: [EMAIL PROTECTED]
Subject: RE: [ActiveDir] Kerberos event ID's 677

I just saw this post. Sorry, I would have replied sooner if I had noticed it.

The good is that this is typically benign. If anything, I’d say we over-report this error. Typically this error is thrown because the client asked the server to talk a language that it could not. The client then said “ok how about this” and life is fine, but in the meantime the server tossed an event and scared the administrator. It’s unfortunate that the error text isn’t better.

So, you can ignore the event.

There is a QFE that should help suppress them. If you call the 800 support # and ask them to send you Q824905 that should suppress some of them. But again, this is benign, so I wouldn’t sweat it.

~Eric

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fuller, Stuart
Sent: Thursday, April 01, 2004 10:12 AM
To: '[EMAIL PROTECTED]'
Subject: [ActiveDir] Kerberos event ID's 677

Has anyone else been seeing a plethora of "service ticket request failed" event ID 677 logs in their Security logs on their Windows 2000 SP4 DC's?? The failure code is "0xE" and the sources seem to be Windows 2003 member servers.

I have queried our MS support and they told me to try a hot fix from KB 824905. Unfortunately, even through the hotfix is from November 2003, the KB article is not available on TechNet or on MS premier support web site. So in keeping with today's theme of missing documentation from Microsoft... anybody have more information on this article, hotfix, or this issue in general?? I would like to know what this hotfix is actually suppose to do before actually applying on my test bench DC's.

Thanks,

Stuart Fuller

RE: [ActiveDir] Kerberos event ID's 677

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