Russ - With the newer versions of the Cisco VPN client you can configure the client to allow logon to the network via VPN before you logon to the notebook. When you first start up the system and hit Ctrl-Alt-Del to get the regular logon box, a Cisco VPN connection dialog comes up instead. You use this dialog to connect by VPN first so that you are actually authenticating your account with a domain controller, then you get a logon box again for logging on to the machine. This keeps the cached account information and the domain account information in synch.
 
If users change their password while connected by VPN, the cached credentials on the notebook are not updated. If they restart the notebook, they have to logon using their old password. When they next connect by VPN they will have to provide their new password. As soon as their machine tries to access network resources, it passes the old password information and causes the user's account to lockout very quickly (assuming you have account lockout enabled).
 
On the 3.6.3 client, you would go into Options -> Windows Logon Properties and select Enable Start Before Logon. You would also want to select Disconnect VPN Connection While Logging Off. I believe this requires a system restart so that it hooks into the security dialog (msgina?).
 
If you need to go update your remote clients and you use SMS 2003, you may also want to upgrade your VPN clients at the same time to the 4.x VPN Client. Microsoft's notes say that the 4.x client will accurately report the IP address assigned by your VPN concentrator, as opposed to the IP address the notebook has on the user's personal network, so that the SMS 2003 Client boundary calculations will work properly.
 
We also have a ton of users with non-expiring passwords because they needed remote access in the past. One of my tasks this week is to get them to change their passwords, then we will set them to start expiring. We still need to figure out how to take care of remote users who only connect by dial-up direct to our company (no broadband available).

Jeff Salisbury
Network Infrastructure and Security Manager

Belkin Corporation
Information Services
310 604-2061
310 604-2022 fax
www.belkin.com

-----Original Message-----
From: Rimmerman, Russ [mailto:[EMAIL PROTECTED]
Sent: Tuesday, May 18, 2004 12:19 PM
To: '[EMAIL PROTECTED]'
Subject: [ActiveDir] VPN users and their AD passwords

How do your VPN only users who never attach their laptop to your network change their AD passwords when they expire?  We're having an issue where we have to make all our VPN users "Password never expires" because they cannot change their password when it does expire, because they're only coming in via a Cisco VPN client. 
 
Thanks
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