RE: [ActiveDir] Exchange Authentication and WinXP Workstations

[Mulnick, Al]

For the first user, I assume then that you realize the answer right?   For the other users, see below for questions relating to the scope and steps so far taken.  Add software in use to find out what's different about those 2K workstations that have a problem.   Al     From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Edwin Sent: Thursday, September 09, 2004 11:15 AM To: [EMAIL PROTECTED] Subject: RE: [ActiveDir] Exchange Authentication and WinXP Workstations I was informed of this problem today and it is with a certain individual who uses their laptop on the public network.  When he uses that same laptop from within the network all is buttery!   In a totally separate event that I was looking into, I noticed that some people were getting the same error.  These workstations have Win2K Pro installed and are on a Win2K3 domain.  If the user within the domain hit the "RETRY" button, it works.   I myself am operating under the same GPO's and other related settings as the person who is getting the RETRY prompt from within the network but I do not get that error from my workstation.   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mulnick, Al Sent: Thursday, September 09, 2004 9:16 AM To: '[EMAIL PROTECTED]' Subject: RE: [ActiveDir] Exchange Authentication and WinXP Workstations   That depends.  What's the entire scope of the problem?  One machine?  Three machines? All machines?  That makes a big difference for the solution that needs to be used.   What gets logged on the domain controller when you attempt this (assuming you have audit logging enabled)?   What happens on the wire during the attempts?  Network trace?   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Edwin Sent: Thursday, September 09, 2004 8:57 AM To: [EMAIL PROTECTED] Subject: [ActiveDir] Exchange Authentication and WinXP Workstations Recently I was informed that users attempting to connect to our Exchange server when using WinXP are experiencing troubles.  The error is that it cannot connect to the exchange server.   I do not see any errors on the client XP machine or on the Exchange server itself.   For some reason I am able to open the MAIL application within the control panel and successfully connect and authenticate to the Exchange server.  But when you do a "Check Name" the error is returned that it could not connect.   I found an article on Microsoft's site but it seems a bit extreme.   http://support.microsoft.com/default.aspx?scid=kb;EN-US;255843   Has anyone else encountered this?  Was there an alternate solution?   Thank you all for your replies.   Edwin