Interesting. I missed your post to the Sunbelt list. Is this on YOUR desktop? Do you have DumpsterAlwaysOn set on YOUR computer?
The two relevant KBs I use for this are: http://support.microsoft.com/default.aspx?scid=kb;en-us;886205 http://support.microsoft.com/default.aspx?scid=kb;en-us;246153 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kern, Tom Sent: Tuesday, December 07, 2004 11:16 AM To: [EMAIL PROTECTED] Subject: RE: [ActiveDir] Exchange OT The sunbelt list about a week ago. I have the user's mailbox opened in outlook 2000 and 2003. when I open the folder(contacts) and go to "tools", the "recover deleted items" option is grayed out. how do i go about recovering a item deleted from the contacts folder?(or any folder besides deleted items) thanks -----Original Message----- From: Michael B. Smith [mailto:[EMAIL PROTECTED] Sent: Tuesday, December 07, 2004 11:10 AM To: [EMAIL PROTECTED] Subject: RE: [ActiveDir] Exchange OT Just for my information, which Exchange list did you post the question to? DumpsterAlwaysOn affects Outlook - whether the Recover Deleted Items menu option is present for anything besides Deleted Items, it doesn't affect what gets put into the Dumpster. I don't have an Outlook 2000 install, but on Outlook 2003, you don't just highlight a folder, you open the folder first. So...try that. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kern, Tom Sent: Tuesday, December 07, 2004 10:55 AM To: ActiveDir (E-mail) Subject: [ActiveDir] Exchange OT Sorry, I posted this to the exchange list but got no reply. I have a user who deleted his contacts in outlook 2000. I have deleted item retention set to 30 days and his reg key is set to DumpsterAlwaysOn but when i highlight his contacts folder and go to tool, the recover deleted items option is grayed out. Its only there if I highlight hid deleted items folder. for every other folder its grayed out Acoording to MS, you can recover any item in any folder since Outlook 2000. yet it doesn't seem to work. what am i doing wrong? thanks List info : http://www.activedir.org/mail_list.htm List FAQ : http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ List info : http://www.activedir.org/mail_list.htm List FAQ : http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ List info : http://www.activedir.org/mail_list.htm List FAQ : http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ List info : http://www.activedir.org/mail_list.htm List FAQ : http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/
