|
Hey – thanks to all who replied –
the user was in a rush to catch an early flight back home and couldn’t wait
… so I ended up changing her logon and the problem has gone away. I
just downloaded the tools mentioned below – so thanks for link! Have
a good one! Joe
Pelle Senior Infrastructure Architect Information Technology Valassis / IT Tel 734.591.7324 Fax 734.632.6151 This message may include proprietary or
protected information. If you are not the intended recipient, please notify me,
delete this message, and do not further communicate the information contained
herein without my express written consent. From: Rick Kingslan
[mailto:[EMAIL PROTECTED] Joe – Run into this issue all of the time.
Usually, it has to do with an application or some other application / process
that either uses or caches the user’s credentials. If the password
is changed, the application or process needs to be changed as well. My recommendation: The Account Lockout and
Management tools. The most important part of this set is a .dll that
needs to be loaded on the DCs and adds an additional tab onto the user
properties in Active Directory Users and Computers. It doesn’t need
to be on all of the DCs. Just a couple that you would reference most
frequently. With the tool you can determine what DC locked out the user,
and then go to the DC that has the actual record of the lockout. Having
the firsthand events would be essential. Also in the tool kit is a .dll
that can be loaded on the client workstation that will gather added information
into a log. The log will pinpoint what on the client system might be
causing the problem. Also included is EventCombMT (for parsing
the event logs for specific info) ALoInfo (lists all user accounts and the age
of the password) NLParse (used to get info from the NetLogon files), plus a few
more. Find the Account Lockout and Management
tools here: -rtk From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pelle, Joe Hello! I have a user account that continuously keeps getting locked
out. We’ve reset the user’s password (multiple times), took
the computer off of the domain, renamed the computer, put it back on the
domain, etc. This user works primarily out of her home office but is at
our headquarters yesterday and today. She had a junior admin reset her
password and install some software (adobe) yesterday and has had the problem
ever since. Anyone been done this road before? Joe
Pelle Senior Infrastructure Architect Information Technology Valassis / IT Tel 734.591.7324 Fax 734.632.6151 This message may include proprietary or protected
information. If you are not the intended recipient, please notify me, delete
this message, and do not further communicate the information contained herein
without my express written consent. |
