Yep, but I have to admit that I look for vendors that not only hear but 
actively listen to the needs and wants I as a customer have.  It's fine to hear 
feedback and say something like, "That's very interesting.  Here, let me write 
that down and feed that back to.." but it's another to get an answer like, "You 
know, we thought somebody might want that, but to tell the truth we just 
couldn't find enough demand to make that something we'd do.  We made a decision 
to leave that to a niche ISV." Or, "That is currently planned although we can't 
commit that it will be there.  I understand what you need to be able to, but I 
need to know if there is enough demand to do that same thing in order to 
justify the time and testing in our product"

My reasoning is that nobody has a COTS product that does 100% of what I want it 
to do today or a year after I deploy it. I need to constantly be in contact and 
in the stream to be effective in this fast changing world of COTS and costs. 

Of course, it never hurts to say, "Great question.  Here, let me get your 
address so I can mail this free golf shirt while I write that down" either ;)

-ajm

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of joe
Sent: Saturday, May 07, 2005 9:23 AM
To: [email protected]
Subject: RE: [ActiveDir] OT: e-mail archiving systems

LOL.

Now you can get more opinions Missy. :o)

People like hearing from vendors, hey, tell me what you would like to see. 


   joe 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Missy Koslosky
Sent: Saturday, May 07, 2005 12:31 AM
To: [email protected]
Subject: Re: [ActiveDir] OT: e-mail archiving systems

Whoops.
----- Original Message -----
From: "Missy Koslosky" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Friday, May 06, 2005 11:03 PM
Subject: Re: [ActiveDir] OT: e-mail archiving systems


Hey Deji,

Read your post with interest.  Don't know if you've heard or not, but I joined 
Quest Software as a product manager in their Exchange Solutions group earlier 
this year.  Archive Manager, our archiving product, is my responsibility.

This naturally means I'm always interested in competitive information, and on 
what people want to see that they're not seeing - what you love and hate.
If you'd ever like to spill your guts (and I shan't quote you), I'd love to 
hear what you have to say.

Hope all is well and that we'll get to see each other at the Summit -- or maybe 
even TechEd -- are you going to either? both?

Best,
Missy
----- Original Message -----
From: <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Friday, May 06, 2005 2:40 PM
Subject: RE: [ActiveDir] OT: e-mail archiving systems


I can only speak to KVS, and I can not say what I think of them in such a
decorous forum.

If you do get to speak with them in the course of your evaluation (you are
going to do a thorough eval, right?), be sure to ask them what happens if
you
run out of room on a vault and you want your users to clean out their items
to make more room. Remember to ask what happens when you are doing hardware
refresh and you need your users to move stuff from their offline vault on
their old computers to their offline vault on their new computer. Remember
to
ask them about the "unique" behavior of the online vault when you need to
replace the vault itself or when you want to add additional vaults and split
your users across multiple vaults.

I'm out of here.


Sincerely,

D�j� Ak�m�l�f�, MCSE+M MCSA+M MCP+I
Microsoft MVP - Directory Services
www.readymaids.com - we know IT
www.akomolafe.com
Do you now realize that Today is the Tomorrow you were worried about
Yesterday?  -anon

________________________________

From: [EMAIL PROTECTED] on behalf of Carerros, Charles
Sent: Fri 5/6/2005 12:03 PM
To: '[email protected]'
Subject: [ActiveDir] OT: e-mail archiving systems



My company is currently review some archiving apps and I was wondering if
anyone has any news to share (good or bad on them) excusing my spelling if I
get them wrong.

        KVS (from Veritas)
        Convault
        Legato
        Mail Extender\File Extender

Thanks,

Charlie


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