We recently had an Exchange server failure and mailboxes had to be restored from backup. Now some users are having problems with their contacts. When they click ‘To’ in a message and select ‘Contacts’, the list is empty. However, the contacts are present in the ‘Contacts’ folder in the users’ mailboxes. I went to the properties of the Contacts folder and selected “Show this folder as an address book” and restarted Outlook, but the problem persists. I also removed and recreated the Outlook profile, with no success. We are using Outlook 2000.

 

I would appreciate any suggestions.

 

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Daniel DeStefano

 

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