I have a workstation that we had Offer Remote Assistance working,
Windows XP SP1, we upgraded the machine to SP 2 and Remote Assistance
stopped working.  We now get permission denied.  

We checked permissions and they are fine, our accounts have access to
offer assistance.  Firewall is not enabled and simple file sharing is
not enabled.

What is causing this problem, has anyone else had this issue?

Justin A. Salandra
MCSE Windows 2000 & 2003
Network and Technology Services Manager
Catholic Healthcare System
646.505.3681 - office
917.455.0110 - cell
[EMAIL PROTECTED]


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