Can we assume you followed the section, "Delegating Resetting of Passwords for All Users"?
If so, are the objects the help desk person is trying to use these permissions on in that OU or different OU?
Are the permissions inherited or is that turned off?
Al
On 1/5/06, Aguilar, Louis <[EMAIL PROTECTED]> wrote:
We hired a new help desk person this month. I'm trying to give her the ability to administer certain request (unlock user accounts, reset passwords.....). I've tried accomplish by following: http://www.microsoft.com/technet/prodtechnol/windowsserver2003/technologies/directory/activedirectory/stepbystep/ctrlwiz.mspxEverything seems to work fine on new accounts, but she cannot administer anything on existing/old accounts. She keeps getting access deniedThanks for your time in advanceLouis
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