Title: Logon issue

Funny…  I just (5 minutes ago) sent an FYI to our End User Support team regarding this issue.

 

Here’s the KB: http://support.microsoft.com/?id=244474

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of joe
Sent: Friday, January 27, 2006 6:21 PM
To: [email protected]
Subject: RE: [ActiveDir] Logon issue

 

I have seen that several times and it always tied back to some network device dropping kerberos UDP packets because they got too large and they started fragmenting. You see lots of kerb traffic going on, it is just some key critical packets aren't making it through. There is a KB that allows you to force all kerb traffic to be through TCP instead of UDP. Next time you encounter that I would slap the reg hack into place and see if it clears it up. The best way would be to do network traces from the client and the DC being used but that can be a bit of a trick especially if you have to call in others to do the tracing.

 

--

O'Reilly Active Directory Third Edition - http://www.joeware.net/win/ad3e.htm 

 

 

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Creamer, Mark
Sent: Friday, January 27, 2006 1:27 PM
To: [email protected]
Subject: [ActiveDir] Logon issue

We have an unusual situation I can’t find a solution for and I wanted to see if others had experienced it. A few of our remote locations connect to corporate via DSL and VPN. We normally have a logon script engine (ScriptLogic) that runs for each logon. PCs run Windows XP, and get DHCP and logon services from the corporate location.

In several cases, when a specific user (and there are more than one) logs on to a PC with the problem, the logon takes up to 20 minutes to log on. When another user logs on to the same PC in the same location, the logon is instantaneous. The same symptoms are happening in several locations, involving different users, but in each case, a different user can log on fine on the affected PC.

Our networks folks watched the traffic in Compuware and determined that in the logons that are a problem, there is significant Kerberos traffic, back and forth, back and forth.

My first thought was corrupt or excessively large profile, but we don’t use roaming profiles, and the PC has been re-imaged. We also recreated accounts for a couple of users. The problem goes away for a couple of weeks, and then it’s back.

I’m just now getting involved because the network team initially thought it was their issue. Is there anything you can suggest I can look at?

Thanks,

Mark Creamer

Systems Engineer

Cintas Corporation | 6800 Cintas Boulevard | Mason, OH  45040

Email: [EMAIL PROTECTED] | http://www.cintas.com


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