Microsoft partners have a service called "Server down". If you are
merely a registered Microsoft partner (which since you say "clients" and
you are touching a SBS box.. you should be) you can log into your
www.microsoft.com/partner profile (need passport) go to the support
section, find the "Business critical" section and you have a number
there and either a local number or toll free one to call.
If this is a SBS 2000 sp4 box.. how old are those drives?
Call Server Down when you get stuck.. the resource is there... use it IMHO.
Now then... when did it die? What occurs in the event logs right
before? Those JRNL wrap errors don't occur that often to SBS boxes.
2104 after a reboot is SBS tripping on Exchange and AD toes as it boots up.
http://msmvps.com/blogs/bradley/archive/2004/01/22/1997.aspx
http://msmvps.com/blogs/bradley/archive/2004/01/22/1998.aspx
http://www.eventid.net/display.asp?eventid=8197&eventno=840&source=MSExchangeFBPublish&phase=1
8197? Like that?
Noah Eiger wrote:
Hi –
I have a client with a four-year old SBS 2000 SP4 install on a Dell
PowerEdge 2500. In the last four days, the machine has simply died --
twice. I can find no obvious (or not so obvious) cause for this. There
appears little that correlates directly with the crashes. The event
logs are pretty clear of major errors (except below). The Open Manage
software does not show any hardware problems. The drives are somewhat
fragmented but not horribly.
The few errors that show up include this: Shortly before Saturday’s
crash, the FRS log recorded a 13568 JRNL_WRAP_ERROR. Since this is the
only DC in this domain, I followed the steps provided to set the
“Enabled Journal Wrap Automatic Restore” key to 1. This appeared to
have cleared the error. This error has not recurred.
Also, Exchange has logged some errors such as 2104 and 8197 which seem
associated with access to the GC. When I followed the steps in MSKB
828764, I do not find any entries in the registry keys listed which
are supposed to refer to the GC.
Either way, I am not sure those would bring down a server – twice.
Sorry if this is rambling a bit. I have been looking at this for
several hours and don’t seem to be making any headway. Any thoughts
welcome. The server is up now (after a hard reboot), but I’ve got to
feel comfortable with leaving this server for a week – or my earlier
post about laptop batteries will be meaningless ;-)
TIA
-- nme//
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