Kelly, Hmm. Matrox support must be pretty weak, since this is a common problem. ;)
The black screen with red X means your timeline needs to be rendered. You shouldn't get this with the Matrox RT.X 100 and Premiere 6.5 combo, so odds are you chose an incorrect project settings-- or you are importing clips that didn't come from the Matrox card. What are your project settings, (in the Project menu along the top of the application), and what are the clip settings? Do they match? Where did the clips come from? Answering these questions will help us to diagnose the problem. Jeff Schell www.jeffschell.com · Adobe Certified Expert (ACE) · Adobe Certified Instructor (ACI) · On-Site, Classroom Training for Premiere Pro, After Effects, Audition, Encore DVD, Photoshop · Books: Premiere Pro 2 Hands-On-Training · Premiere Pro 1.5 H-O-T · DVDs / Online Tutorials: Premiere Pro 2 Essential Training at Lynda.com ----- Original Message ----- From: klacinak To: [email protected] Sent: Sunday, June 04, 2006 8:02 PM Subject: [AP] I've stumped Matrox support - maybe you can help? Greetings All, I am new to the group. I am editing in Premier 6.5, and I have a Matrox RT.X 100. I am having a problem that has stumped the first level of Matrox support. Maybe one of you has had a similar issue. What is happening is I can import clips, and move them to the timeline - but then I lose all of my transitions and I lose playback. Instead of seeing my edited clips I just a black screen with a red X in the corner. Any ideas? We contacted Matrox, stumped the 1st guy. The 2nd tech suggested an uninstall/re-install. Which did nothing. This is my second board from Matrox. The replaced the first one after it fried after only a few months. At this point I just want a new board. I have 3 projects to edit and sitting idel is driving me nuts. Any words of wisdom would be helpful. Thanks, Kelly Yahoo! Groups Links [Non-text portions of this message have been removed] ------------------------ Yahoo! Groups Sponsor --------------------~--> Get to your groups with one click. Know instantly when new email arrives http://us.click.yahoo.com/.7bhrC/MGxNAA/yQLSAA/ADr1lB/TM --------------------------------------------------------------------~-> Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/Adobe-Premiere/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
