Hi Eric, James, and everyone else,
Yes, this is a "tradition" that we are not too fond of, either.
As it turns out, the package that was uploaded to the FTP site
was not corrupt per se; rather, it got uploaded in ASCII format
rather than binary format. The correction was to upload it
again in binary format.
I like the idea of having our testers download the package from
the FTP site and verify it is installable immediately after
it's put out there, just as a final "sanity" check. This is
something I will bring up back in the lab.
Thank you for your feedback,
Andy
Andy Raibeck
IBM/Tivoli
Tivoli Storage Manager Client Development
e-mail: [EMAIL PROTECTED]
"The only dumb question is the one that goes unasked."
Hi James!
I wasn't talking about support. I was talking about testing. Putting a
corrupt archive package on your FTP server doesn't sound like thorough
testing to me.
This has absolutely nothing to do with the support that Andrew, Del, Vo An,
Glen, Mike, Cindy, Greg, Thomas and all the other guys (and girls) I forgot,
offer us through the list. Nothing but nice words for them!
Kindest regards,
Eric van Loon
-----Original Message-----
From: James Healy [mailto:[EMAIL PROTECTED]]
Sent: Thursday, 03 August, 2000 15:05
To: [EMAIL PROTECTED]
Subject: Re: AW: Tsm 4.1 client.
Everyone has their right to their own opinion.
But if you don't like Tivoli's support try another product and see what kind
of support you get.
We love ya Andy Del and the rest of the crew that I've been happily working
with for 8+ years.
---------------------------------
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Kick off your party with Yahoo! Invites.
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