Hi guys,
Thanks for all the response, it's truely helpfull and encouraging.
Good news is, we found the tape (Richard, we didn't give up searching :)
Strange news is, the tape is in a cabinet where we keep our scratch tapes,
how it got out there at the first place? my best bet is due to human error.
I'm still puzzle with why mtlib shows it's present in the library (even
after re-inventory the library) when it's actually outside of the library?

Thanks again.
Estee Chen
Guardian Life


>From: Allen Barth <[EMAIL PROTECTED]>
>Reply-To: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>
>To: [EMAIL PROTECTED]
>Subject: Re: Restore Volume from offsite tapes
>Date: Thu, 28 Sep 2000 09:51:02 -0500
>
>I'll 2nd that!  I've found many tapes in creative location in our 3494.
>
>Besides the floor, I've found them between racks, one riding back and forth
>on
>the bottom frame fo the robot car, and as we have HA, found one in the 2nd
>gripper on a robot arm that died just at the right time, and also found one
>UNDER a parked robot arm.
>
>And OK, there were a few that were found to NOT be in the 3494.  (operator
>fingers healing nicely).
>
>Agreeing with Richard, don't give up.  Put the 3494 in pause, open all
>doors,
>and give it a GOOD physical examination (and don't be afraid to move the
>robot
>car either)
>
>Al Barth
>Scudder Kemper Invesments
>
>
>
>
>
>
>|--------+----------------------->
>|        |          S W Branch   |
>|        |          <swbranc@PPCO|
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>|        |          Sent by:     |
>|        |          "ADSM: Dist  |
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> >----------------------------------------------------------------------------|
>   |
>     |
>   |       To:     [EMAIL PROTECTED]
>     |
>   |       cc:
>     |
>   |       Subject:     Re: Restore Volume from offsite tapes
>     |
>
> >----------------------------------------------------------------------------|
>
>
>
>To follow up on what Richard said about the gripper, have you looked at the
>bottom of the library? Several years ago we were missing a tape. The
>library said the tape was present, but ADSM couldn't mount it. We visually
>examined all cells in the library (thankfully, it was only a single frame)
>and still couldn't find it. Finally, I thought to look on the bottom of the
>library and sure enough, that's where it was.You really have to look hard
>because the cartridge is mostly black and the floor of the library is also
>black.
>
>Steve Branch
>Phillips Petroleum
>e-mail: [EMAIL PROTECTED]
>
>
>
>
>
>Richard Sims <[EMAIL PROTECTED]>@VM.MARIST.EDU> on 09/28/2000 06:55:32 AM
>
>Any replies will be addressed to: "ADSM: Dist Stor Manager"
>       <[EMAIL PROTECTED]>
>
>Sent by:  "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>
>
>
>To:   [EMAIL PROTECTED]
>
>cc:
>
>
>Subject:  Re: Restore Volume from offsite tapes
>
>
> >we have a primary disk pool, a primary tape pool(in 3494 tape library)
>and
>a
> >copy tape pool(also our drm tape pool, which get offsite everyday).
> >We lost/misplace one volume from primary tape pool (how it get out from
>the
> >3494 tape library? I don't know), I found that out when space reclamation
> >failed.
> >
> >"q vol HO1302" shows it's in primary tape pool
> >"q libvol 3494 HO1302" said no match found
> >"mtlib -l /dev/lmcp0 -qV -VHO1302" shows
> >Volume Data:
> >   volume state.........Volume present in Library, but Inaccessible
> >   logical volume.......No
> >   volume class.........3590 1/2 inch cartridge tape
> >   volume type..........HPCT 320m nominal length
> >   volser...............HO1302
> >   category.............012C
>...
> >... trust me, the tape is not in the library.
> >question#1 : why mtlib says it's present in library??
>
>Because it is in the library.  Have you ever heard of a tape that broke out
>of
>The Big House and was profiled on a Most Wanted tv show?  No, certainly
>not.
>They just don't do that.  It's in there, as the Category Code of 012C (your
>Private category) and mtlib telling you that it is in the library, but in
>an
>Inaccessible state - which typically indicates that the tape volume is
>stuck
>in a drive - failed to unload.  (Or possibly the robot gripper had slippery
>fingers when trying to remove the tape from its cell.)  Your library should
>also be in an Intervention Required state.  Go to its Operator Station and
>check there.  In particular, use the Library Manager database menu to have
>it
>tell you where the tape is in the library - storage cell or drive.  You can
>also issue other mtlib commands to check library state and drives, where
>the
>latter would tell you if a tape is loaded.  To resolve such a situation,
>you
>usually have to open the doors, take the tape from whereever it is and put
>it
>into cell 1, close the doors, and the robot will put the tape away such
>that
>it now knows where it is.  If the tape is stuck in a drive, try resetting
>the
>tape drive to free it.  In TSM you will have to do an Update Volume to
>change
>the tape from its Unavailable state to Readwrite, and do an Update Drive to
>make it Online again.  (I've been there.)
>
>You should never simply say "Oh, well" and stop looking for a tape that has
>no
>reason to be elsewhere.  Bad idea, because it does not solve the problem.
>
>     Richard Sims, BU

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