I'm getting some strange errors when trying to use the 3570 drives of a 3575 tape
library attached to a Sun Solaris TSM Server.
Everything seems to be ok when configuring the drives to the operating system. We have
even run some tests using the 'IBM Tapeutil' utility and the drives work just fine.
The define drive command run with no errors. But when I try to label tapes, the first
one is labeled without problems but when TSM tries to use the drive to label another
tape or perform a backup, I/O errrors appear on the console and the operation is not
performed.
Detailed information on logs and definition follows. Any suggestion to this?
Thanks in advance.
Regards
Gerardo Zapata Gonzalez
IT Specialist
I&SM
IBM de Mixico
52704000 Ext. 04224
tsm: TSM_SATURNO>q drive
Library Name Drive Name Device Type Device ON LINE
----------- ----------- ---------------- -------------------
ROBOT 3570DRV1 3570 /dev/rmt/2stc Yes
tsm: TSM_SATURNO>q drive f=d
Library Name: ROBOT
Drive Name: 3570DRV1
Device Type: 3570
Device: /dev/rmt/2stc
ON LINE: Yes
Element: 17
Allocated to:
Last Update by (administrator): ADMIN
Last Update Date/Time: 10/13/00 12:50:36
Cleaning Frequency (Gigabytes/ASNEEDED/NONE): NONE
tsm: TSM_SATURNO>q libr
Library Name: ROBOT
Library Type: SCSI
Device: /dev/rmt/1smc
Private Category:
Scratch Category:
External Manager:
Shared: No
saturno# pwd
/dev/rmt
saturno# ls
0st 0stcbn 2stb 2stcn 3stc 4st 4stcbn 5stbn 5stn 7stc
0stb 0stcn 2stbn 2stn 3stcb 4stb 4stcn 5stc 6smc 7stcb
0stbn 0stn 2stc 3st 3stcbn 4stbn 4stn 5stcb 7st 7stcbn
0stc 1smc 2stcb 3stb 3stcn 4stc 5st 5stcbn 7stb 7stcn
0stcb 2st 2stcbn 3stbn 3stn 4stcb 5stb 5stcn 7stbn 7stn
saturno#
When labeling volumes:
tsm: TSM_SATURNO> q act
10/13/00 11:58:08 ANR2017I Administrator ADMIN issued command: LABEL
LIBVOLUME ROBOT SEARCH=YES LABELSOURCE=BARCODE
CHECKIN=SCRATCH OVERWRITE=YES
10/13/00 11:58:08 ANR0984I Process 2 for LABEL LIBVOLUME started in the
BACKGROUND at 11:58:08.
10/13/00 11:58:08 ANR8799I LABEL LIBVOLUME: Operation for library ROBOT
started as process 2.
10/13/00 11:58:08 ANR0984I Process 2 for LABEL LIBVOLUME started in the
BACKGROUND at 11:58:08.
10/13/00 11:58:08 ANR8799I LABEL LIBVOLUME: Operation for library ROBOT
started as process 2.
10/13/00 11:58:08 ANR0609I LABEL LIBVOLUME started as process 2.
10/13/00 11:59:04 ANR8810I Volume 00C5B3 has been labeled in library ROBOT.
10/13/00 11:59:18 ANR8427I CHECKIN LIBVOLUME for volume 00C5B3 in library
ROBOT completed successfully.
10/13/00 11:59:49 ANR8302E I/O error on drive 3570DRV (/dev/rmt/0stc)
(OP=READ, CC=0, KEY=00, ASC=00, ASCQ=00,
SENSE=00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00-
more... (<ENTER> to continue, 'C' to cancel)
.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.0-
0.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.-
00.00.00.00.00.00.00.00.00.00, Description=An
undetermined error has occurred). Refer to Appendix B in
the 'Messages' manual for recommended action.
10/13/00 11:59:53 ANR8810I Volume 00DBFA has been labeled in library ROBOT.
10/13/00 12:00:06 ANR8427I CHECKIN LIBVOLUME for volume 00DBFA in library
ROBOT completed successfully.
10/13/00 12:00:27 ANR8302E I/O error on drive 3570DRV (/dev/rmt/0stc)
(OP=READ, CC=0, KEY=00, ASC=00, ASCQ=00,
SENSE=00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00-
.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.0-
0.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.-
00.00.00.00.00.00.00.00.00.00, Description=An
undetermined error has occurred). Refer to Appendix B in
the 'Messages' manual for recommended action.
10/13/00 12:00:31 ANR8810I Volume 00DC15 has been labeled in library ROBOT.
10/13/00 12:00:45 ANR8427I CHECKIN LIBVOLUME for volume 00DC15 in library
ROBOT completed successfully.
10/13/00 12:01:06 ANR8302E I/O error on drive 3570DRV (/dev/rmt/0stc)
(OP=READ, CC=0, KEY=00, ASC=00, ASCQ=00,
SENSE=00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00-
.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.0-
0.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.-
00.00.00.00.00.00.00.00.00.00, Description=An
undetermined error has occurred). Refer to Appendix B in
the 'Messages' manual for recommended action.
10/13/00 12:00:31 ANR8810I Volume 00DC15 has been labeled in library ROBOT.
10/13/00 12:00:45 ANR8427I CHECKIN LIBVOLUME for volume 00DC15 in library
ROBOT completed successfully.
10/13/00 12:01:06 ANR8302E I/O error on drive 3570DRV (/dev/rmt/0stc)
(OP=READ, CC=0, KEY=00, ASC=00, ASCQ=00,
SENSE=00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00-
more... (<ENTER> to continue, 'C' to cancel)
.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.0-
0.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.-
00.00.00.00.00.00.00.00.00.00, Description=An
undetermined error has occurred). Refer to Appendix B in
the 'Messages' manual for recommended action.
10/13/00 12:01:10 ANR8810I Volume 00DA21 has been labeled in library ROBOT.
10/13/00 12:01:23 ANR8427I CHECKIN LIBVOLUME for volume 00DA21 in library
ROBOT completed successfully.
10/13/00 12:01:51 ANR0407I Session 176 started for administrator ADMIN
(WebBrowser) (HTTP 132.147.157.17(2267)).
10/13/00 12:01:51 ANR0405I Session 176 ended for administrator ADMIN
(WebBrowser).
10/13/00 12:01:55 ANR8302E I/O error on drive 3570DRV (/dev/rmt/0stc)
(OP=READ, CC=0, KEY=00, ASC=00, ASCQ=00,
SENSE=00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00-
.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.0-
0.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.-
00.00.00.00.00.00.00.00.00.00, Description=An
undetermined error has occurred). Refer to Appendix B in
the 'Messages' manual for recommended action.
When trying to use the drive to perform a backup:
tsm: TSM_SATUTRNO> q act
ANR0490I Canceling session 255 for node SATURNO (SUN SOLARIS) .
ANR2017I Administrator ADMIN issued command: QUERY LIBV}
ANR2000E Unknown command - QUERY LIBV}.
ANR2017I Administrator ADMIN issued command: ROLLBACK
ANR2017I Administrator ADMIN issued command: QUERY LIBV
ANR8302E I/O error on drive 3570DRV1 (/dev/rmt/2stc) (OP=READ, CC=0, KEY=00,
ASC=00, ASCQ=00,
SENSE=00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.-
00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.-
00.00.00.00.00.00.00.00.00.00.00.00.00.00,
Description=An undetermined error has occurred). Refer to Appendix B in the
'Messages' manual for recommended action.
ANR8355E I/O error reading label for volume 00DEB4 in drive 3570DRV1
(/dev/rmt/2stc).
ANR2017I Administrator ADMIN issued command: QUERY VOLUME
ANR0405I Session 254 ended for administrator ADMIN (SUN SOLARIS).
ANR8778W Scratch volume 00DEB4 changed to Private Status to prevent re-access.
ANR0407I Session 258 started for administrator ADMIN (SUN SOLARIS) (Tcp/Ip
132.148.161.24(33525)).
ANR8302E I/O error on drive 3570DRV1 (/dev/rmt/2stc) (OP=READ, CC=0, KEY=00,
ASC=00, ASCQ=00,
SENSE=00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.-
00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.-
00.00.00.00.00.00.00.00.00.00.00.00.00.00,
Description=An undetermined error has occurred). Refer to Appendix B in the
'Messages' manual for recommended action.
ANR8355E I/O error reading label for volume 00DEF5 in drive 3570DRV1
(/dev/rmt/2stc).
ANR8778W Scratch volume 00DEF5 changed to Private Status to prevent re-access.
ANR1405W Scratch volume mount request denied - no scratch volume available.
ANR1405W Scratch volume mount request denied - no scratch volume available.
ANR1405W Scratch volume mount request denied - no scratch volume available.
ANR1405W Scratch volume mount request denied - no scratch volume available.
ANR0483W Session 255 for node SATURNO (SUN SOLARIS) terminated - forced by
administrator.
