If you cannot find what is using your tape by entering the   q session
command you can try the   q process  command. There are other jobs that
could be using the tape. If  a process has your tape then just cancel the
process.

Linda Seeba                               Phone: (314) 234-5190
I/T Specialist - Sr                      Fax: (314) 232-4581
IBM Global Services               E-Mail:[EMAIL PROTECTED]


---------------------- Forwarded by Linda Seeba/St Louis/IBM on 11/13/2000
12:59 PM ---------------------------

"Davidson, Becky" <[EMAIL PROTECTED]>@VM.MARIST.EDU> on 11/13/2000 12:23:19
PM

Please respond to "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>

Sent by:  "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>


To:   [EMAIL PROTECTED]
cc:
Subject:  Re: File Restore, Needed Tape in Use



Gail
The tape is mounted and something else is writing to it?  If you do a q ses
f=d does session 277 have the tape or is it waiting for it?  If it is
waiting for it then you need to cancel whatever is writing to the tape.
You
can find that out also from the q ses f=d.  You can restore a file from a
tape that is in the filling status but only if something else is not
writing
to it at the moment.
Good Luck
Becky Davidson
Data Manager/AIX Administrator
EDS/Earthgrains
voice: 314-259-7589
fax: 314-877-8589
email: [EMAIL PROTECTED]


-----Original Message-----
From: Gail Riley [mailto:[EMAIL PROTECTED]]
Sent: Monday, November 13, 2000 12:09 PM
To: [EMAIL PROTECTED]
Subject: File Restore, Needed Tape in Use


All,

I am running a TSM 3.7.3 environment on AIX 4.3.3.  I will try and provide
some background information.

I am having trouble restoring a file (through an API).  The needed file is
on tape, however the tape is mounted and its status is "Filling".  At the
moment there is minimal amount of data to none flowing out to the tape.
There are no outstanding requests or processes showing.  The mount
retention is 60, while mount wait is 10 (which could be one problem).  When
I look at the sessions I see the following which looks like it is in media
wait.  There has not been a failed request back to the API.  Also, the
restore has been waiting for at least 15 hours!  (We are patient here, but
not this patient)

277 ShMem  MediaW 1.5 H    1.2 G  12.8 G Node

Questions:

1-  Can you restore a file from a tape that is in the filling status?
2-  If so, is there something special we need to do to restore this file?
3-  We want the restore to be automated without manual intervention.
4-  Has anyone run into this before when not using an API?  If so, what did
you have to do to address it?

Any input is greatly appreciated.
Regards,
Gail

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