There is one other thing I can remember. Please post the output of the
command 'dsmcutil query /name:"name of service' for the client acceptor and
the remote client agent.
Let me know if this was an upgrade an earlier version of code.
James Thompson
>From: "Duemmel,Corey" <[EMAIL PROTECTED]>
>Reply-To: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>
>To: [EMAIL PROTECTED]
>Subject: Re: Error messages when logging into client through browser
>Date: Thu, 7 Dec 2000 14:48:35 -0600
>
>Thanks for the reply. However, I tried the steps several times and it
>didn't free up the error messages ANS2603S, ANS2613S and/or ANS26045 when I
>connect through the browser to the client. Again, these messages occur
>when
>I enter my password.
>
>Any other ideas! I'm looking into using Trace Flags for this.
>
>Thanks
>
>Corey
>
> -----Original Message-----
> From: James Thompson [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, December 06, 2000 5:23 PM
> To: [EMAIL PROTECTED]
> Subject: Re: Error messages when logging into
>client
>through browser
>
> With the web client there are two services. The client
>acceptor and the
> remote client agent. The only one that you should start
>is
>the client
> acceptor. The client acceptor will then start the remote
>client agent when
> it is needed. If you manually started the remote client
>agent or restarted
> the client acceptor and the remote client agent is still
>up,
>you must stop
> both services and then just start the client acceptor.
>
> James Thompson
>
>
> ----- Original Message -----
> From: "Duemmel,Corey" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Wednesday, December 06, 2000 2:37 PM
> Subject: Error messages when logging into client through
>browser
>
>
> > I at one time was able to login in and do backups and
>restores through the
> > browser. Now, I can still connect through the browser,
>but when I enter
> my
> > password, I receive a TSM error:
> >
> > ANS2613S A protocol error occurred in
>communications between the
> > browser and the client.
> >
> > Just trying to see if anyone has ever encountered this
>and
>its remedy.
> >
> > Thank you!
> >
> > Corey Duemmel
> > Computer Information Technologist
> > State of Missouri
> >
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