Hi, I have a new installation of TSM and I am trying to label a IBM 3995 C68 and I am getting this error can some one let me know if this looks like a hardware error or TSM error? The environment is TSM 3.7.4 with a NT 4 with SP6 in a NT cluster environment. This is the error in the ACTLOG: ANR2017I Administrator ADMIN issued command: LABEL libvol lb6.0.0.1 search=bulk labelsource=prompt checkin=scratch overwrite=Yes ANR0984I Process 3 for LABEL LIBVOLUME started in the BACKGROUND at 14:46:45. ANR8799I LABEL LIBVOLUME: Operation for library LB6.0.0.1 started as process 3. ANR8373I 003: Fill the bulk entry/exit port of library LB6.0.0.1 with all OPTICAL volumes to be processed within 60 minute(s); issue 'REPLY' along with the request ID when ready. ANR2017I Administrator ADMIN issued command: QUERY REQUEST ANR8352I Requests outstanding: ANR8373I 003: Fill the bulk entry/exit port of library LB6.0.0.1 with all OPTICAL volumes to be processed within 60 minute(s); issue 'REPLY' along with the request ID when ready. ANR2017I Administrator ADMIN issued command: REPLY 003 ANR8499I Command accepted. ANR8809I 004: Please provide the label name for the volume in slot element 10 of library LB6.0.0.1 by issuing REPLY n LABEL=xxx within 60 minutes, where n is the re quest ID and xxx is the desired label name. ANR2017I Administrator ADMIN issued command: REPLY 004 label=123 ANR8499I Command accepted. ANR8304E Time out error on drive OP1.0.0.1 (OP1.0.0.1) in library LB6.0.0.1. ANR8841I Remove any volumes from slot 10 of library LB6.0.0.1 at your convenience. ANR8802E LABEL LIBVOLUME process 3 for library 123 failed. ANR0985I Process 3 for LABEL LIBVOLUME running in the BACKGROUND completed with completion state FAILURE at 14:49:40. I ran a trace and this is the relevant part: 14:47:21.843 <35>mmslib.c(6092): Obtaining reservation for volume 123 in library LB6.0.0.1; activity=3. 14:47:21.843 <35>mmsscsi.c(10516): Labeling single volume with label 123 from slot element 10. 14:47:21.843 <35>mmsdrive.c(2983): Borrowing drive; lib=LB6.0.0.1, devType=998, wait=0, specific=0, elem=0. 14:47:21.843 <35>mmsdrive.c(3347): Acquiring drive list for library LB6.0.0.1. 14:47:21.843 <35>mmslib.c(4285): Finding descriptor for library LB6.0.0.1 (ACTIVE ONLY). 14:47:21.843 <35>mmsscsi.c(3690): ScsiSetLibDevice for drive drive OP1.0.0.1 (OP1.0.0.1). 14:47:21.843 <35>pvrodsk.c(2687): Testing readiness of drive OP1.0.0.1 (OP1.0.0.1). 14:47:21.858 <35>pspvropt.c(876): PvrODskPrepDrive: Entry. 14:47:21.874 <35>pspvropt.c(909): PvrODskPrepDrive: PvrODskIoctl returns rc 30 , compcode = 7178348814:47:21.874 <35>pspvropt.c(1141): Error performing IOCTL operation on drive OP1.0.0.1 (OP1.0.0.1) 14:47:21.874 <35>pspvropt.c(1171): Drive OP1.0.0.1 (OP1.0.0.1): compcode=412, status (errno) =-1073741661, sense data (22): 7000020000000018000000003A000000000000000418 14:47:21.874 <35>mmslib.c(4827): Acquiring autochanger; lib=LB6.0.0.1, wait=1. 14:47:21.874 <35>mmsscsi.c(12043): Opening LB6.0.0.1. 14:47:21.983 <35>mmslib.c(4944): Releasing autochanger; lib=LB6.0.0.1, dev=LB6.0.0.1. Any help would be appreciated Regards, Geoff Pusey Tivoli Advisory Consultant Tivoli Systems. Office : +44 (0)1753 896896 Mobile : +44 (0) 780 8203704 Email : [EMAIL PROTECTED]
