George Lesho <[EMAIL PROTECTED]> wrote, in part..
> Hi Petr... the lack of response for the time you cited is far too long. Tivoli,
> here in the US, gets back next day usually for Level 3 email queries..

I recently used a feedback page to report a problem on the "end of
currency" web page

      http://www.tivoli.com/support/storage_mgr/tivolieoc.html

Just a few minutes later I had a response and an hour or so later a
response that stated:

    Thanks for calling this to our attention.  I'll forward a fix to
    the Web Team.

Astounding!

Of course, it's about a week later, and the web page still points an intel
windows unfortunate to the alpha PTF and ftp site :-(


Wayne T. Smith                          [EMAIL PROTECTED]
ADSM Technical Coordinator - UNET       University of Maine System

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