My company is in the process of trying to define roles & responsibilities for our TSM
system. Management would like some benchmarks on how other companies staff to support
their environment. Along with that, they are wanting to define what functions need to
be handled by a "TSM Engineer", which ones should be handled by our Operations
Analysts, and which ones should be handled by the Data Center Operators.
If anyone would be willing to share how these things are done in your company, that
would be a big help. Extra credit for an actual job description. If TSM is only part
of your job, please estimate the % that is spent.
Our environment is:
TSM Server = 3466 C00 running AIX 4.3.3 and TSM 3.7.3.8
Clients = HP-UX (18) WinNT (38) Novell (25)
Storage = 150gb of SSA diskpools, 3494 tapelib w/4-3590E1A drives, 19TB active tape
storage
Thanks!
Steve Schaub
Haworth, Inc
email: [EMAIL PROTECTED]