This ended up being the problem. I was advised to install the latest client release (3.1.0.8). Doing so solved the problem. The APAR that AIX support mentioned was IC23345, but it had the same title as the one sent below (IX89337). And, I was told that I'm on an unsupported release even at 3.1.0.8. FYI. Thanks for the help. Problem solved. I get to go home now. -----Original Message----- From: Prather, Wanda [mailto:[EMAIL PROTECTED]] Sent: Thursday, February 22, 2001 1:04 PM To: [EMAIL PROTECTED] Subject: Re: /netscape not being backed up I don't know the answer, and I don't speak Solaris. But, look in your dsmerror.log file and see if there is a message with a timestamp that matches when you got the "unknown system error". Sometimes there will be additional info there that is useful (and sometimes not). I also found this item in IBMLINK, if it applies to you: APAR Identifier ...... IX89337 Last Changed..99/10/19 ANS4014E UNKNOWN SYSTEM ERROR (140) WHEN TRYING TO BACKUP LOCAL DIRECTORY WHEN IT'S AUTOMOUNT EXPORTED Symptom ...... IN INCOROUT Status ........... CLOSED PER Severity ................... 2 Date Closed ......... 99/09/15 Component .......... 565511904 Duplicate of ........ Reported Release ......... 31B Fixed Release ............ 999 Component Name ADSM AIX V4 CLI Special Notice Current Target Date ..99/08/14 Flags SCP ................... AIXRSC Platform ............ AIX Status Detail: Not Available PE PTF List: PTF List: Release 31A : PTF not available yet Release 31B : PTF not available yet Parent APAR: Child APAR list: IC25037 ERROR DESCRIPTION: When having a automount managed filesystem, an incremental backup results in ANS4014E Error processing '/home/guest/': unknown system error (140) encountered. Program ending. This message is seen when doing a dsmc i /home/guest/ In some cases it has been necessary to submit a successfull incremental backup, the error appeared with subsequent incremetals. The error only shows up while the local directory is mounted to the automounted local automount filesystem. This problem has been recreated on the AIX and Solaris operating systems. LOCAL FIX: Stop automounter while doing the backup. PROBLEM SUMMARY: An inremental backup of an automounted filesystem resulted in an error message 'ANS4014E Error processing /path/: unkown system error (140) encountered. Program ending.' -----Original Message----- From: Boothby Don [mailto:[EMAIL PROTECTED]] Sent: Thursday, February 22, 2001 10:01 AM To: [EMAIL PROTECTED] Subject: /netscape not being backed up Hello *SM'ers: First, my client and server versions: NODE V R L SL PLATFORM_NAME -------- -- -- -- -- ---------------- <<other clients (at 3.1.0.6) are not shown.>> ICOM005 3 1 0 6 SUN SOLARIS ICOM007 3 1 0 3 SUN SOLARIS Session established with server ADSMICOM: AIX-RS/6000 Server Version 3, Release 1, Level 2.50 Server date/time: 02/22/01 08:56:10 Last access: 02/21/01 15:40:32 Operating system is AIX 4.3.2.0 for the server. Operating system is Solaris 2.6 for the clients. Problem: /netscape is not being backed up (nor seen) by the adsm incremental backups on icom005. I do see it on icom007. I don't see any differences between the filesystems. If I do dsmc q fi, I don't see /netscape on icom005. I do see it in the icom007 list. Details: I have the following command being run daily on the Sun clients: /opt/IBMadsm-c/dsmc i >$logfile 2>&1 It will not backup /netscape on icom005, but it will back up all the other active filesystems. When I try the following command: /opt/IBMadsm-c/dsmc i -su=y '/netscape/*' I get the following output: Incremental backup of volume '/netscape/*' ANS4014E Error processing '/netscape/*': unknown system error (140) encountered. Program ending. Now, if I go to icom007 (older version of client): I get the expected output of: Incremental backup of volume '/netscape/*' Normal File--> 70 /netscape/testfile [Sent] Successful incremental backup of '/netscape/*' I don't have anything except core in the inclexcl.def files on either machine. I am using DiskSuite. All slices are identical to my knowledge. /etc/vfstab looks the same for /netscape as for /var and /opt, for example. The names of the slices are the same between icom005 and icom007. Does anyone have any ideas?? Don Boothby, Unix Administrator, Thomson multimedia Inc Extra info: >From icom005 (not working client): icom005[/opt/adsm]df -k Filesystem kbytes used avail capacity Mounted on /dev/md/dsk/d20 494235 52203 392609 12% / /dev/md/dsk/d26 1018191 462395 494705 49% /usr /proc 0 0 0 0% /proc fd 0 0 0 0% /dev/fd /dev/md/dsk/d21 2056211 224005 1770520 12% /var /dev/md/dsk/d27 1018191 646792 310308 68% /export/home /dev/md/dsk/d25 5163654 1677282 3434736 33% /opt swap 1509272 2888 1506384 1% /tmp /dev/md/dsk/d50 5163654 4417015 695003 87% /netscape <- Here, but... /dev/md/dsk/d51 2056211 1304796 689729 66% /apps /dev/md/dsk/d53 482455 293676 140534 68% /oracle icom005[/opt/adsm]dsmc q fi ADSTAR Distributed Storage Manager Command Line Backup Client Interface - Version 3, Release 1, Level 0.6 (C) Copyright IBM Corporation, 1990, 1998, All Rights Reserved. Node Name: ICOM005 Session established with server ADSMICOM: AIX-RS/6000 Server Version 3, Release 1, Level 2.50 Server date/time: 02/22/01 09:52:08 Last access: 02/22/01 09:23:18 Num Last Incr Date Type File Space Name --- -------------- ---- --------------- 1 02/21/01 22:15:17 UFS / 2 02/21/01 22:17:06 UFS /apps <- Not here 3 02/21/01 22:16:14 UFS /export/home 4 02/21/01 22:16:37 UFS /opt 5 02/21/01 22:17:09 UFS /oracle 6 02/21/01 22:15:42 UFS /usr 7 02/21/01 22:16:06 UFS /var icom005[/opt/adsm] >From icom007 (working client): icom007[/opt/adsm]df -k Filesystem kbytes used avail capacity Mounted on /dev/md/dsk/d20 962571 22047 882770 3% / /dev/md/dsk/d26 3009327 464675 2484466 16% /usr /proc 0 0 0 0% /proc fd 0 0 0 0% /dev/fd /dev/md/dsk/d21 3009327 87285 2861856 3% /var /dev/md/dsk/d27 1987399 85462 1842316 5% /export/home /dev/md/dsk/d25 6050182 838444 5151237 14% /opt swap 2850648 8 2850640 1% /tmp /dev/md/dsk/d50 3099287 10 3037292 1% /netscape /dev/md/dsk/d51 482455 94430 339780 22% /oracle /dev/md/dsk/d53 5163654 287021 4824997 6% /apps icom007[/opt/adsm]dsmc q fi ADSTAR Distributed Storage Manager Command Line Backup Client Interface - Version 3, Release 1, Level 0.3 (C) Copyright IBM Corporation, 1990, 1998, All Rights Reserved. Node Name: ICOM007 Session established with server ADSMICOM: AIX-RS/6000 Server Version 3, Release 1, Level 2.50 Server date/time: 02/22/2001 09:52:45 Last access: 02/22/2001 09:44:21 Num Last Incr Date Type File Space Name --- -------------- ---- --------------- 1 02/21/2001 23:00:13 UFS / 2 02/21/2001 23:00:50 UFS /apps 3 02/21/2001 23:00:42 UFS /export/home 4 02/21/2001 23:00:48 UFS /netscape <---There it is 5 02/21/2001 23:00:48 UFS /opt 6 02/21/2001 23:00:49 UFS /oracle 7 08/18/1999 15:26:49 UFS /tmp 8 02/21/2001 23:00:29 UFS /usr 9 02/21/2001 23:00:41 UFS /var icom007[/opt/adsm]
