I had this problem with TSM 4.1.0.0 client on NT 4.0. The README on the CD states
that to solve you have to copy the "disk1" from the CD to your local harddrive and
then edit the setup.ini file in it to change "disk space" from 8000MB to 0000MB. Then
do install from the "disk1" on local drive. That worked here.
David B. Longo
System Administrator
Health First, Inc.
3300 Fiske Blvd.
Rockledge, FL 32955-4305
PH 321.434.5536
Pager 321.634.8230
Fax: 321.434.5525
[EMAIL PROTECTED]
>>> [EMAIL PROTECTED] 03/07/01 07:46AM >>>
We've had many problems with the windows installer with many programs. On
random machines when installing the new TSM client code I'll get and error
saying to increase the disk space requirement in setup.ini but doing that
does nothing. I've also heard that setting this value to zero will fix the
problem but it does nothing either. Last week we traced the problem down to
a file called shfolder.dll located in winnt/system32. Renaming or
removing this file before the client installation made all of my problems go
away. Of course we are not completely sure of the ramifications of this but
we have not had any problems so far on over 15 NT servers with SP5 or 6a.
On some NT workstation clients I've run into problems with some programs
complaining that they need the renamed dll. Technet is one of them. On NT
workstations I've been renaming the file back to its orginal name. Also on
some other workstations I've noticed that a program that uses the windows
installer will write a newer version of shfolder.dll I am not sure if the
Tivoli client does this. DLL problems are nothing new in the windows world
so this makes sense to us. Good luck
Jack
-----Original Message-----
From: Holger Bitterlich [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, March 07, 2001 4:33 AM
To: [EMAIL PROTECTED]
Subject: Antwort: Re: TSM and Windows Installer Problems
---------------------- Weitergeleitet von Holger Bitterlich/BK/SK-Koeln am
07.03.2001 10:32 ---------------------------
An: [EMAIL PROTECTED]
Kopie:
Thema: Antwort: Re: TSM and Windows Installer Problems
good morning Andrew,
thanks for answering so fast ! I examined your suggestions.
to point 1: On the first Server ther was no NULL string, on the 2nd there
was.
On this Machine I kicked out the registry key containong the NULL value,
rebooted, restart the installation and - get the same error: "Error 1631:
The
windows installer service failed to start. Contact your support personnel".
to point 2: the registry on these two boxes contains the correct value "0".
So
the Installation should go on, but it doesn`nt.
So these are the bad good news. What to do now ?
Thanks in advance
Holger
PS: Andrew, in the meantime I`m registered at the mailing list. I think it`s
a
good idea to post this onto the adsm-lv List. So anotherone can participate.
An: Holger Bitterlich/BK/SK-Koeln@SK-Koeln
Kopie:
Thema: Re: TSM and Windows Installer Problems
"MMS <health-first.org>" made the following
annotations on 03/07/01 09:10:54
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