Of course cooperation between IBM and STK is a crucial point. I was reluctant a
long time to force myself to such a configuration.
We are running this environment now for half a year and right in the beginning we
had the oppurtunity to study the cooperation skills of IBM and STK on the basis of
a communication problem between SSI and ACSLS.
I expected both companies to point a finger at each other. That was not the case.
Once activated both support groups investigated in a business as usual manner. But
be aware that you are the connecting link between them, you have to trigger both.
Werner
"Richard L. Rhodes" wrote:
> Have you had any support problems between IBM and STK over the IBM
> drives in the STK library? It's possible we may run this config in
> the future and I'm interested in how the 2 companies cooperate.
>
> Rick
>
> > One library is home of 8 9840 drives attached to RS/6000 S7A via SCSI, the
> > other is home of 8 3590E drives attached to a different S7A via fibre channel
> > (switched). All drives are used exclusively by 2 x 2 TSM servers, i.e. on each
--
Werner Baur Tel.:++49-89-28928781
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