I shouldn't have to RTFM when I had a contract with IBM to come out and do
the installation for me.  I had my configuration laid out and they were
expected to perform the given task.

Here is another example of a problem that RTFM wouldn't have solved:

When installing TSM 4.1.1.0 on NT4.0, the service would take 20+ minutes to
start on a Quad CPU Netfinity w/ 2.5Gig RAM.  Tivoli comes onsite and gets
same exact error on several different hardware configuration on server
different types of Netfinity's.  Three guys onsite and Support/Developers on
the phone.  It took them 3 days to find a bug in the installer which set
BufPoolSize to 273MB instead of 32MB.  3DAYS!!! Not documented, never seen
before, so not in the manual!!

Bite me!!

-----Original Message-----
From: Mark S. [mailto:[EMAIL PROTECTED]]
Sent: Sunday, March 18, 2001 9:10 PM
To: [EMAIL PROTECTED]
Subject: Re: TSM 4.1.1, WinNT 4.0 SP6a, San Data Gateway,and IBM 3584
LTO Lib rary


"Volovsek, Jay" wrote:
>
> Jeff.  I would like to sincerely thank you for that input.  You were right
> on the money.  When IBM configured the library, they configured it as four
> Logical Libraries.  I just blew away that configuration and set it up as
one
> LL.  Now my servers only see one library with four drives.

[major snippage concerning SANs, gateways, and fiber connections]

This all goes to show that you shouldn't always blame the cutting-edge
technology. It also proves that one should RTFM! The fact that the 3584
library defaults to one logical library for each physical tape drive is
well documented in the 3584 docs. (In other words, it isn't a matter of
how IBM configured it.)

Take a little time to read the documentation, folks. It'll save you a
lot of heartache later.

--
Mark Stapleton ([EMAIL PROTECTED])

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