Tom, I'm asking the obvious, but are you saying there are no entries in the dsmerror.log in the baclient folder of the datamover?
David -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[email protected]] On Behalf Of Tom Alverson Sent: Friday, June 03, 2016 11:55 AM To: [email protected] Subject: Re: [ADSM-L] Strange TSM for VE error Thanks for that info. Unfortunately once I forced the exclusion of that one server it just crashes on the next server with no errors. I just deleted all of the files in c:\windows\temp (it had thousands of leftover TSM for VE temp files in there) and not it has kept going after the first server (has not crashed yet) - so maybe the problem was all the files in the temp folder. I won't know for a few hours. The only error that is getting logged is windows saying "that service has terminated unexpectedly". On Thu, Jun 2, 2016 at 6:36 PM, Gee, Norman <[email protected]> wrote: > At one point I had exclusion with wildcards in the VM names and all of the > sudden that > stop working after the TDP got updated. My exclusion list now list all of > the exact VM > names. > > -----Original Message----- > From: ADSM: Dist Stor Manager [mailto:[email protected]] On Behalf Of > Tom Alverson > Sent: Thursday, June 02, 2016 2:18 PM > To: [email protected] > Subject: Re: Strange TSM for VE error > > OK this is getting weirder and weirder - the server that was generating > the vShield_SVM error was a vshield server that our vmware guys said should > not be backed up. The options were set (by an exclusion option) to skip > all of the server names that are used for vShield - except the exclusion > was not working. I finally excluded the full specific server name and now > it goes on to the next server and the scheduler process just quits right in > the middle of the backup with absolutely no logging of any errors now. It > did this with TSM for VE 7.1.4.0 and did not change when I put 7.1.4.1 on > the VBS server. I guess the next step is an IBM ticket as I have no clue > at this point. I even excluded the next server it was working on and it > just started on the server after that and bombs (with no errors logged). > Once it bombs, the scheduler tries again once or twice during the hour but > the same thing happens each time. > > Tom > > On Thu, Jun 2, 2016 at 10:01 AM, Ryder, Michael S < > [email protected] > > wrote: > > > Tom: > > > > I had an extremely similar problem, with this same string in my errors -- > > "ReconfigVM_USCORETask" > > > > This is the article I read that helped me to solve my problem. > > > > In short... vCenter permissions. > > > > https://urldefense.proofpoint.com/v2/url?u=http-3A__www-2D01.ibm.com_support_docview.wss-3Fuid-3Dswg21497028&d=AwIBaQ&c=SgMrq23dbjbGX6e0ZsSHgEZX6A4IAf1SO3AJ2bNrHlk&r=dOGCMY197NTNH1k_wcsrWS3_fxedKW4rpKJ8cHCD2L8&m=l75yczRhK70sB66A2IMMgB-wBs7JyoTRM5qk_FDoXZM&s=h0cYKTE-9lFoY8-a-GjieFJsQBLsyPJI_KaF1fDH1Us&e= > > > > > > Good Luck > > > > Best regards, > > > > Mike Ryder > > RMD IT Client Services > > > > On Thu, Jun 2, 2016 at 9:04 AM, Rick Adamson <[email protected]> > > wrote: > > > > > Tom, > > > I think you need to look for the cause in either vCenter or Veeam. > > > The message *"The method is disabled by XXXXXXX" refers to vCenter > > > blocking backup tasks via the API, and vShield_SVM is specific to > Veeam. > > > > > > There are known issues where a task such as vMotion runs, which sets a > > > flag in vCenter so other tasks don't cause conflicts, then when the > > vMotion > > > task finishes the flag does not get removed properly. The result is > other > > > backup jobs are not able to run. > > > > > > Referencing these VMware and Veeam threads will help understand: > > > > > > > > > https://urldefense.proofpoint.com/v2/url?u=https-3A__forums.veeam.com_vmware-2Dvsphere-2Df24_storage-2Dvmotion-2Dfails-2Dt10000.html&d=AwIBaQ&c=SgMrq23dbjbGX6e0ZsSHgEZX6A4IAf1SO3AJ2bNrHlk&r=dOGCMY197NTNH1k_wcsrWS3_fxedKW4rpKJ8cHCD2L8&m=l75yczRhK70sB66A2IMMgB-wBs7JyoTRM5qk_FDoXZM&s=JTp0X50GwXqd3Iq_PlTS7HGb-GycXV2UG4wD9n4dGnE&e= > > > > > > > > > > > > > https://urldefense.proofpoint.com/v2/url?u=https-3A__kb.vmware.com_selfservice_microsites_search.do-3Flanguage-3Den-5FUS-26cmd-3DdisplayKC-26externalId-3D2008957&d=AwIBaQ&c=SgMrq23dbjbGX6e0ZsSHgEZX6A4IAf1SO3AJ2bNrHlk&r=dOGCMY197NTNH1k_wcsrWS3_fxedKW4rpKJ8cHCD2L8&m=l75yczRhK70sB66A2IMMgB-wBs7JyoTRM5qk_FDoXZM&s=3UtZbOWCKpcDBNSrAL4lHPs5HLDKBoPV60VsBCnQ6Aw&e= > > > > > > > I know this doesn't provide you with a direct resolution, but hopefully > > > will get you going down the right path. > > > > > > Again, I would start with taking a look at vCenter and Veeam for > > > additional information. > > > > > > Hope this helps. > > > Let us know what you find. > > > > > > -Rick Adamson > > > > > > > > > -----Original Message----- > > > From: ADSM: Dist Stor Manager [mailto:[email protected]] On Behalf > Of > > > Tom Alverson > > > Sent: Wednesday, June 01, 2016 6:49 PM > > > To: [email protected] > > > Subject: [ADSM-L] Strange TSM for VE error > > > > > > I am running TSM for VE 7.1.4.1 on WIndows 2008 and it has been OK > until > > > about 2 weeks ago. Since then every night the backup job (should be > over > > > 100 VM's) just kind of aborts without logging success or failure. The > > > only errors in the logs are these (which don't appear in any Google > > > searches) > > > > > > > > > > > > > > > *06/01/2016 18:15:51 ANS2345W The virtual machine named 'server1 > > > (2cc5bac1-e96f-4b08-ac8b-a7f36f27e6cd)-0' was found to have an old > > snapshot > > > 'TSM-VM Snapshot Wed Jun 01 18:02:40 2016'. A command was sent to the > > > vCenter to remove it.* > > > > > > *06/01/2016 18:16:05 ANS9387W An incremental backup for virtual machine > > > 'server1 (2cc5bac1-e96f-4b08-ac8b-a7f36f27e6cd)-0' is not possible > > because > > > changed block information cannot be obtained. A full VM backup is > > attempted > > > instead.* > > > > > > *06/01/2016 18:16:14 ANS9365E VMware vStorage API error for virtual > > machine > > > 'server1 (2cc5bac1-e96f-4b08-ac8b-a7f36f27e6cd)-0'.* > > > > > > * TSM function name : ReconfigVM_USCORETask* > > > > > > * TSM file : ..\..\common\vm\vmvisdk.cpp (6897)* > > > > > > * API return code : 12* > > > > > > * API error message : SOAP 1.1 fault: "":ServerFaultCode[no subcode]* > > > > > > *"The method is disabled by 'vShield_SVM'"* > > > > > > *Detail:* > > > > > > > > > > > > *06/01/2016 18:28:12 ANS2345W The virtual machine named 'server2 > > > (17a6690f-9e77-4066-ba92-bcb947aa2216)' was found to have an old > snapshot > > > 'TSM-VM Snapshot Wed Jun 01 18:15:43 2016'. A command was sent to the > > > vCenter to remove it.* > > > > > > *06/01/2016 18:28:19 ANS9365E VMware vStorage API error for virtual > > machine > > > 'server1 (2cc5bac1-e96f-4b08-ac8b-a7f36f27e6cd)-0'.* > > > > > > * TSM function name : ReconfigVM_USCORETask* > > > > > > * TSM file : ..\..\common\vm\vmvisdk.cpp (6897)* > > > > > > * API return code : 12* > > > > > > * API error message : SOAP 1.1 fault: "":ServerFaultCode[no subcode]* > > > > > > *"The method is disabled by 'vShield_SVM'"* > > > > > > *Detail:* > > > > > > > > > > > > > > > Of course there is no detail. I have asked our Vcenter people if they > > > have made any changes but the odd thing is I have several other VBS > > servers > > > talking to this vcenter and they are not having this problem. The only > > > change (made to all the VBS servers) recently was last month's > Microsoft > > > patches. > > > > > >
