Hi Tom, Looks like the problem is in the ASR portion of the restore, where the OS partitions the disks. This part is opaque to us, since it is Windows doing its magic to partition the disks. A little bit of a shot in the dark, but some things that occur to me:
- When you do the backup, make sure you are not getting any errors or warning messages that indicate some files are not backed up, or some part of the system state is skipped. Ideally you want a clean (return code zero) backup of the machine. - Make sure the target machine hardware is similar to the source machine. For example, if the source machine had 3 disks of sizes 200 GB, 200 GB and 600 GB, then the target machine must also have 3 disks of (at least) 200 GB, 200 GB and 600 GB. The disks should also be the same type; even differences in disk geometry (track size, tracks per cylinder, and so on) can make a difference. - If the target machine has disks with existing data, then after booting into WinPE but before running the restore, run DISKPART, select each disk, and run CLEAN ALL. Exit DISKPART, then run the dsmc restore systemstate. If none of the above helps, then I think it's PMR time. 1. Boot into WinPE. 2. Make sure the disks are cleaned as per the above. 3. Run the restore and collect a trace: dsmc restore systemstate -traceflags=service -tracefile=x:\restore_trace.out. Wait for the restore to finish (unsuccessfully). 4. Change into the %TEMP% directory and locate file TSM_Backup.xml (easiest thing to do is use dir /s TSM_Backup.xml to find the file) 5. Collect the trace file, the TSM_Backup.xml file and dsmerror.log file. 6. Open the PMR, including the problem description and doc that you collected. 7. (optional) Send a private email (off this list) with the PMR number so I can keep an eye on it. Regards, Andy ____________________________________________________________________________ Andrew Raibeck | IBM Spectrum Protect Level 3 | [email protected] IBM Tivoli Storage Manager links: Product support: https://www.ibm.com/support/entry/portal/product/tivoli/tivoli_storage_manager Online documentation: http://www.ibm.com/support/knowledgecenter/SSGSG7/landing/welcome_ssgsg7.html Product Wiki: https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli%20Storage%20Manager "ADSM: Dist Stor Manager" <[email protected]> wrote on 2017-04-24 16:39:02: > From: Tom Alverson <[email protected]> > To: [email protected] > Date: 2017-04-24 16:40 > Subject: Re: BMR with Spectrum Protect 8.1 on Windows 2016 ?? > Sent by: "ADSM: Dist Stor Manager" <[email protected]> > > Sometimes I get this message > > Waiting for pre-restore to complete ['o_']. > > instead of this > > Waiting for pre-restore to complete ['._']. > > On Mon, Apr 24, 2017 at 4:36 PM, Tom Alverson <[email protected]> > wrote: > > > I made a bootable disk but the SYSTEMSTATE restore always fails with this > > message: > > > > Total number of objects restored: 19 > > Total number of objects failed: 0 > > Total number of bytes transferred: 2.06 MB > > Data transfer time: 0.82 sec > > Network data transfer rate: 2,566.27 KB/sec > > Aggregate data transfer rate: 210.28 KB/sec > > Elapsed processing time: 00:00:10 > > > > Waiting for pre-restore to complete ['._']. > > ANS1459E VSS Automated System Recovery (ASR) failed. " > > > > I found this old posting > > > > https://adsm.org/forum/index.php?threads/tsm-disaster- > > recovery-problems-with-server-2012-and-uefi.27388/ > > > > where a few people had this same issue, so I tried the command they said > > worked to create a good boot image: > > > > oscdimg -m -n -o -bootdata:2#p0,e,bc:\winpe_x64\fwfiles \etfsboot.com#pEF, > > e,bc:\winpe_x64\fwfiles\efisys.bin c:\winpe_x64\media c:\winpe_x64.iso > > > > This did not make any difference. Any idea what the issue might be? > > > > > > > > On Thu, Apr 20, 2017 at 2:58 PM, Andrew Raibeck <[email protected]> > > wrote: > > > >> Hi Tom, > >> > >> I have it quite near the top of my to-do list to provide an update for > >> Windows Server 2016. In the mean time... > >> > >> The main difference is in the steps used to put the backup-archive client > >> code in the bootable ISO image, given that verbatim instructions we > >> currently have work only with the pre-spinstall packages. Another change > >> (improvement) is in the command used to create the ISO image, which can be > >> used for both BIOS and UEFI based systems. You no longer need to build one > >> image for UEFI and another for BIOS. > >> > >> The steps for restore are the same as for earlier versions of Windows. > >> > >> Preparation: Install and use the latest ADK from Microsoft. As I write > >> this, the latest version is for Windows 10, version 1703. Go to > >> https://www.microsoft.com and search on "windows assessment and > >> deployment > >> kit" (without the quotes). Once you have that in place, proceed with the > >> step 1. > >> > >> 1. Extract the 8.1 backup-archive client package. For example, if you get > >> the package from our download site, you can extract it to directory > >> C:\download with this command: > >> > >> 8.1.0.0-TIV-TSMBAC-WinX64.exe -oC:\download > >> > >> The root of the install image is TSMClient, so that directory structure > >> will be created in C:\download. > >> > >> 2. In the ADK Deployment command prompt, issue: > >> > >> copype amd64 C:\WinPE_x64 > >> > >> 3. Run this command to copy the client image to the WinPE media directory: > >> > >> robocopy C:\download\TSMClient C:\WinPE_x64\media /e > >> > >> 4. cd into C:\WinPE_x64\media > >> > >> 5. Run this command: > >> > >> dsmc-pe-x64 set > >> > >> 6. (optional) Clean up unneeded files: > >> > >> del *.ini *.mst *.msi *.htm *.exe *.spd *.cmd > >> > >> rd /s /q common64 commonappdata ibmspjvm issetupprerequisites system64 > >> win windows > >> > >> 7. Run this command to build the WinPE bootable ISO image: > >> > >> MakeWinPEMedia /ISO C:\WinPE_x64 C:\WinPE_x64.iso > >> > >> Best regards, > >> > >> Andy > >> > >> ____________________________________________________________ > >> ________________ > >> > >> Andrew Raibeck | IBM Spectrum Protect Level 3 | [email protected] > >> > >> IBM Tivoli Storage Manager links: > >> Product support: > >> https://www.ibm.com/support/entry/portal/product/tivoli/tivo > >> li_storage_manager > >> > >> Online documentation: > >> http://www.ibm.com/support/knowledgecenter/SSGSG7/landing/ > >> welcome_ssgsg7.html > >> > >> Product Wiki: > >> https://www.ibm.com/developerworks/community/wikis/home/ > >> wiki/Tivoli%20Storage%20Manager > >> > >> "ADSM: Dist Stor Manager" <[email protected]> wrote on 2017-04-20 > >> 14:38:13: > >> > >> > From: Tom Alverson <[email protected]> > >> > To: [email protected] > >> > Date: 2017-04-20 14:39 > >> > Subject: BMR with Spectrum Protect 8.1 on Windows 2016 ?? > >> > Sent by: "ADSM: Dist Stor Manager" <[email protected]> > >> > > >> > The only instructions I can find for BMR do not mention Server 2016 (see > >> > link below). Are there any updated instructions so I don't waste my > >> time > >> > trying this old procedure? This says to make a Windows 8.1 boot disk? > >> > > >> > https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/ > >> > wiki/Tivoli%20Storage%20Manager/page/Best%20practices%20for% > >> > 20Tivoli%20Storage%20Manager%20backup-archive%20client > >> > > >> > > > > >
