Maybe it is necesary update the library and drives firmware.





Bill Wheeler <[EMAIL PROTECTED]> con fecha 09/01/2002 17:20:52

Por favor, responda a "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>

Destinatarios: [EMAIL PROTECTED]
CC:       (cci: Juan Manuel Lopez Azaqon/NATIONAL)
Asunto:   Tape Drive Failures



Hello *SMers,

        Just a quick question out there for all of you.   I am currently
receiving tape drive failures when trying to check in and out tapes, also
during our nightly archive.   They have been increasing during the last few
months.  My environment is Magstar 3570, 2 drives.   I am currently running
TSM 4.1.2.0 on AIX 4.3.3.   I have been cleaning the drives regularly, but
am not sure if I should be IBM involved or not.  One of the main problems is
that when the drive gets the error, the drive does not reset.  It could be
the tapes causing the problems, but the drives are still not resetting.
Just yesterday someone was checking in tapes and loaded the wrong one, but
the drive failed due wrong tape being mounted.  Then the drive did not reset
itself.   Is there anything that I can do without calling IBM to see if I
can get this fixed?


Thanks in advance,

Bill Wheeler
PDM Administrator
La-Z-Boy Incorporated
(734) 242-1444 x 6170




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