Obviously the extra cent is sucked up into customer satisfaction overhead by giving the customer more than what he paid for. It is then used as a tax deduction (business expense), resulting in only approximately 1/2 cent total capital expenditure for 1 cents' worth of customer satisfaction gain. Talk about a good deal, eh?
Alex -----Original Message----- From: Wholey, Joseph (TGA\MLOL) [mailto:[EMAIL PROTECTED]] Sent: Tuesday, February 12, 2002 10:42 AM To: [EMAIL PROTECTED] Subject: Re: PC Magazine Enterprise Backup Article - NO MENTION OF TSM!! W here's the Air Support? When someone asks "A penny for your thoughts?" and you give your "2 cents", where does that extra penny go? -----Original Message----- From: Lindsey Thomson [mailto:[EMAIL PROTECTED]] Sent: Tuesday, February 12, 2002 1:16 PM To: [EMAIL PROTECTED] Subject: Re: PC Magazine Enterprise Backup Article - NO MENTION OF TSM!! Where's the Air Support? Hi *, I am a newbie to this forum BUT have been using TSM Client side/Sysback for all backup/recovery issues. Sysback works fine for the "bare metal" recovery and ADSM/TSM works fine for the rest. Have been using this methodology for the past 5+ years and have had very good results. When I posed the question to IBM: "OK, TSM works for data recovery, what about "bare metal" recovery issues?" The response was "Sysback". I don't see why IBM would leave TSM out of an advertisement when given the opportunity though... Just my $0.02..... I am just recently moving into the server side of TSM V42 and am having a bit of a learning curve but it looks hopeful... :^) I look forward to helpful hints from ya'll, thx. lt 512 823 6522 (TL: 793)
