Thanks, Tim, that's what I SHOULD have said: We still get the message, but the backups don't fail since 4.2.0.
-----Original Message----- From: Rushforth, Tim [mailto:[EMAIL PROTECTED]] Sent: Thursday, March 07, 2002 11:35 AM To: [EMAIL PROTECTED] Subject: Re: ANS1340E Exporting RSM Database Files Failed We still get this message running 4.2.1.20 when we have the RSM service disabled. But our backups work fine. RSM is backed up as part of the System Object, so you can exclude RSM when doing a manual backup if you don't want the error message. Tim Rushforth City of Winnipeg -----Original Message----- From: Prather, Wanda [mailto:[EMAIL PROTECTED]] Sent: Thursday, March 07, 2002 10:15 AM To: [EMAIL PROTECTED] Subject: Re: ANS1340E Exporting RSM Database Files Failed What version of the client are you running? We haven't seen this anymore since we upgraded the client code to 4.2.0.... -----Original Message----- From: Diana Noble [mailto:[EMAIL PROTECTED]] Sent: Thursday, March 07, 2002 9:56 AM To: [EMAIL PROTECTED] Subject: ANS1340E Exporting RSM Database Files Failed We have a user who is trying to back up a Win/2000 machine and is receiving "ANS1340E Exporting RSM Database Files Failed" during the backup. The backup stops after that. This is a manual backup, not a scheduled backup. Looking at the list archives, I noticed that past responses were to startup the Removable Storage service. The user has it disable on all their machines because of other software they are using. They do not want it started or even in a manual mode. They have 2 Win/2000 machines running with it disabled. Only one of these machines receives the error. Any ideas? Thanks, Diana
