Geoff,

We have hundreds of installations of ABC running quite smoothly.

I understand your frustration in trying to deal with an old VMS system
manager - we're a crusty lot that think we know how it should be done and
that everyone else doesn't (I started on VMS V1.0).  But once you get ABC up
to the right level, I'm sure your system manager will fall in love with it.
It's considerably better than any alternative.

The version you're running (V1.2-6) is three years old.  There was at least
one mandatory update that you'll find on our website in the download area:

http://www.storsol.com/cfusion/template.cfm?page1=p_abc_download&page2=p_abc
menu

But you should update to 3.1.0.3.

Kelly is away right now.  Please feel free to contact me directly to work
through your issues.  There really isn't any reason to let your system
manager create another problem for you.

Bill Smoldt
STORServer, Inc.   SSSI

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]]On Behalf Of
Gill, Geoffrey L.
Sent: Thursday, March 21, 2002 7:46 AM
To: [EMAIL PROTECTED]
Subject: Archive Backup ClientT (ABC) V3.1 (New!) for OpenVMS


Is anyone using the ABC Client for VMS? I'd like any feedback as to the
reliability for you. I've worked with Kelly on this and so has he. If you
want my personal opinion I'd say.....never mind...... Needless ot say I've
been trying to get our people to use the 2 licenses we have, Version 1.2-6.
I know it has worked in the past but they stopped using it because he says
it works for a while then stops. He gets it fixed and it stops. At which
point he gives up and says he ran out of time to look at it. That's great DR
isn't it?

I can't believe it's any more or less difficult  to use or reliable than
anything else we have, but I would like some feedback from others using it
so I can get this resolved. The administrator has asked management to
purchase a backup package, which they've obviously balked at since we're
supposed to have one that works now. The question is why can't he get this
one to work? I don't have access to it, can't answer it, and he doesn't seem
to have time to check it.

Don't ask me how he's going to find time to implement and care for the one
he wants to purchase.

Thanks for the feedback.

Geoff Gill
TSM Administrator
NT Systems Support Engineer
SAIC
E-Mail:    <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED]
Phone:  (858) 826-4062
Pager:   (888) 997-9614

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