My coworker says there's a known problem with Norton AV 7.5 and TSM 4.2 that can cause the TSM scheduler to stop; could that be your problem? Check w/ Tivoli Support. -- [EMAIL PROTECTED] (203.432.6693)
Andrew Raibeck wrote: > > You should contact IBM support if you are having this kind of problem. I > am not aware of any problems that could cause what you are seeing. If you > haven't already done so, take a look at the Application and System Event > logs to see if anything abnormal was logged. You also might check the > dsmerror.log file, the dsmwebcl.log file (if using the CAD to manage the > scheduler), and the server activity log from the time the client backup > began through the time it terminated, to see if anythere there might shed > some light on the problem. > > 4.2.1.30 is the latest patch level. Normally we don't steer customers to > patches from the web site because the patches should only be applied (in > theory) at the direction of IBM service or development to resolve specific > problems. However, due to substantial problems at the 4.2.1.0 level, we do > not recommend that users install that level; so when we issued 4.2.1.20, > we did more extensive testing of that client code than is usual for a > patch. That is why the web site points to it. > > Regards, > > Andy > > Andy Raibeck > IBM Software Group > Tivoli Storage Manager Client Development > Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS > Internet e-mail: [EMAIL PROTECTED] > > The only dumb question is the one that goes unasked. > The command line is your friend. > "Good enough" is the enemy of excellence. > > Keith Kwiatek <[EMAIL PROTECTED]> > Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> > 04/10/2002 08:15 > Please respond to "ADSM: Dist Stor Manager" > > To: [EMAIL PROTECTED] > cc: > Subject: TSM 4.2.1.30 scheduler dies intermittently.... > > Hello, > > I have 900 tsm total TSM clients. Everything has been running fine, but I > have 20 new clients that have installed TSM 4.2.1.30 on their win2000 > machines. The tsm scheduler starts fine, and at the correct time begins a > backup. But sometimes the scheduler just dies. Doesn't leave errors > messages. I look at the end of the dsmsched.log and I can see that it was > in > the process of backing up (files are being "sent'), but then it just ends. > The last entry is just a file being sent to the server, and then nothing. > The scheduler is stopped in "services". > > The machine is not being powered down. There is no power managment. These > are experienced users. > > One curious thing is that Tivoli now has 4.2.1.20 as the latest win2000 > client -whereas I had downloaded tsm 4.2.1.30 not too long ago (??) Why > are > they going backwards? > > Any and all help is appreciated!! > > Keith
