I would recommend doing basic troubleshooting.. check the TSM server activity log around the time the backup window occurred (e.g. -> q act startt=01:00). What was the TSM server doing if not backing anyone up? Was it trying to contact the clients and failing to (there would be repeated "contacting client blahblah" msgs if it was). Is there nothing there except a "client XX missed backup window" at the end of the window?
Ditto check the dsmsched.log on some of the clients. What were they doing around the supposed backup time? It should say clearly when they got their last schedule and what it was. Are your clients in prompted or polling mode? The reason for the missed backups could vary depending on what mode you use. If polling, what was the interval the clients poll at (default is 12 hours)? By looking at the logs you should be easily able to determine if it was a connectivity problem or if the clients simply missed their schedules due to an error in timing. You should also be able to see if the clients are receiving the schedules and what time they individually think they're supposed to being their backups. Some basic troubleshooting goes a long way.. Regards, Gerald Wichmann Senior Systems Development Engineer Zantaz, Inc. 925.598.3099 (w) -----Original Message----- From: Jin Bae Chi [mailto:[EMAIL PROTECTED]] Sent: Wednesday, May 15, 2002 2:29 PM To: [EMAIL PROTECTED] Subject: Re: Client scheduler TSM server had MST and I changed to EST, CUT -5, but the result was wrong one. So, I went to SMIT on AIX and changed time only without rebooting again. It looked fine and TSM was getting the right time. You're probably right on that, but I don't know how to calculate the difference in time. Do baclients need to be restarted after TSM server having been rebooted ? If not, as you said, I'll wait tonight to see if client schedules work. I just want to make sure that I don' need to do anything else. Thanks for your help. Jin Bae Chi (Gus) Data Center 614-287-2496 614-287-5488 Fax e-mail: [EMAIL PROTECTED] >>> [EMAIL PROTECTED] 05/15/02 05:07PM >>> Did the resulting change in time on the TSM server mean that the schedules were now past their startup window? Eg. 01:00 change time to 04:00 Client schedule is set to start at 02:00 - has 1 hour startup window In this case, the schedules would be misssed because TSM server was down (sort of) between 01:00 and 04:00 -----Original Message----- From: Jin Bae Chi [mailto:[EMAIL PROTECTED]] Sent: Wednesday, May 15, 2002 3:35 PM To: [EMAIL PROTECTED] Subject: Client scheduler Hi, all, Last night I had to reboot the AIX on which TSM was running because I changed time zone on AIX. I made sure of no session and no process running and disabled sessions and 'halted' TSM. and shutdown and reboot AIX box. TSM came up automatically. I enabled sessions and accepted date. Well, everything looked normal. When I checked this morning, all client scheduler had been MISSED. What did I do wrong? Do I need to start admin scheduler from server manually? how? Any comment will be appreciated. Thanks Jin Bae Chi (Gus) Data Center 614-287-2496 614-287-5488 Fax e-mail: [EMAIL PROTECTED]
