Since we installed 4.2.1.15 server we have seen a lot of these lately. We have a PMR open.
Paul D. Seay, Jr. Technical Specialist Naptheon, INC 757-688-8180 -----Original Message----- From: Adam Rowe [mailto:[EMAIL PROTECTED]] Sent: Friday, May 31, 2002 8:09 AM To: [EMAIL PROTECTED] Subject: Re: ANR9999D Error message: Do you how to figure out this message? Received this information from the Tivoli Error Message Manager.pdf Improved ANR9999D Messages By setting message context reporting to ON, you get additional information when the server issues ANR9999D messages. The additional information can help to identify problem causes. See the SET CONTEXTMESSAGING command in Administrator's Reference. Also see Messages. Adam Y. Rowe St. Rita's Medical Center |---------+----------------------------> | | Zlatko Krastev | | | <[EMAIL PROTECTED]| | | ET> | | | Sent by: "ADSM: | | | Dist Stor | | | Manager" | | | <[EMAIL PROTECTED]| | | .EDU> | | | | | | | | | 05/30/2002 07:35 | | | PM | | | Please respond to| | | "ADSM: Dist Stor | | | Manager" | | | | |---------+----------------------------> >--------------------------------------------------------------------------- -----------------------------------------------------------------------| | | | To: [EMAIL PROTECTED] | | cc: | | Subject: Re: ANR9999D Error message: Do you how to figure out this message? | >--------------------------------------------------------------------------- -----------------------------------------------------------------------| ANR9999D is generic error message handling unknown situations. Usually such problems can be resolved only by IBM support due to their rare occurences. The large output is tracing information to help support and developers to analyse the root cause. The only hint I can give you is to perform AUDIT DB but it may show nothing useful. Zlatko Krastev IT Consultant Please respond to "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> To: [EMAIL PROTECTED] cc: Subject: ANR9999D Error message: Do you how to figure out this message? --------------------------------------- O/S: SunOS 5.6 TSM: Version 4, Release 2, Level 1.15 Tape library: scalar 1000 from ADIC Tape drive: AIT2 drive Tape : AIT2 (50GB~100GB) --------------------------------------- Dear All, Situation we face I am wondering where I can get more detailed information about ANR9999D error message. Actually we have been suffering from so many problems including robot, drive problems and so on. Also we've got many times "ANR8300E Changer Failure" error msg and then TSM just died...T_T But funny thing is there is no tape stuck in the drive even though the library LCD screen says for example "Element 1212(drive12) is obstructed". Last night we had the same problem again and I tried to update the drive12 onlin=no then all the other drives are working fine no more changer failure since the last reboot. So I think this error msg is misled by something else. Please if you had faced similar situation before please get back to me. Questions As you see the log below, I found something going wrong with space reclamation on c3(copy pool for offsite). As soon as I did "update stg c3 recl=60" from recl=100( basically no space reclamation), I've got the ANR999D error message. This error msg just never stopped!! Scared and put it back. Then I tried it again after "set CONTEXTMESSAGING on" to get details. You can see the red marked detailed information about ANR999D msg below but simply I don't know what it means. Can you let me know good reference or any documents? Thanks, Meensun from Tokyo ---------------------------------------------------------------------------- --------------------- Activity Log ---------------------------------------------------------------------------- --------------------- 05/30/02 16:06:35 ANR2017I Administrator AHNME issued command: UPDATE STGPOOL c3 recl=60 05/30/02 16:06:35 ANR2202I Storage pool C3 updated. 05/30/02 16:06:35 ANR0984I Process 36 for SPACE RECLAMATION started in the BACKGROUND at 16:06:35. 05/30/02 16:06:36 ANR1040I Space reclamation started for volume 005086, storage pool C3 (process number 36). .. .. .. 05/30/02 16:06:36 ANR1040I Space reclamation started for volume 005691, storage pool C3 (process number 36). 05/30/02 16:06:36 ANR1040I Space reclamation started for volume 005973, storage pool C3 (process number 36). 05/30/02 16:06:36 ANR9999D ssrecons.c(2391): ThreadId<50> Actual: Magic=80B93C01, SrvId=-219899260, SegGroupId=14301299977853604355, SeqNum=2031456424, converted=T. 05/30/02 16:06:36 ANR9999D ssrecons.c(2405): ThreadId<50> Expected: Magic=53454652, SrvId=0, SegGroupId=5855761. SeqNum=80. 05/30/02 16:06:38 (50) Context report 05/30/02 16:06:38 (50) SsAuxReconSrcThread : ANR9999D calling thread 05/30/02 16:06:38 (50) Generating TM Context Report: (struct=tmTxnDesc) (slots=256) 05/30/02 16:06:38 (50) *** no transactions found *** 05/30/02 16:06:38 (50) Generating Database Transaction Table Context: 05/30/02 16:06:38 (50) Tsn=0:37757505 --> Valid=1, inRollback=0, endNTA=0, State=2, Index=7, LatchCount=0, SavePoint=0, TotLogRecs=0, TotLogBytes=0, UndoLogRecs=0, UndoLogBytes=0, LogReserve=0, PageReserve=0, Elapsed=230 (ms), MinLsn=0.0.0, MaxLsn=0.0.0, LastLsn=0.0.0, UndoNextLsn=0.0.0, logWriter=False, backupTxn=False 05/30/02 16:06:38 (50) Open objects: 05/30/02 16:06:38 (50) name ->SS.Volume.Names<- (sp=0) 05/30/02 16:06:38 (50) *** no transactions found *** 05/30/02 16:06:38 (50) Generating SM Context Report: 05/30/02 16:06:38 (50) *** no sessions found *** 05/30/02 16:06:38 (50) Generating AS Vol Context Report: 05/30/02 16:06:38 (50) No mounted (or mount in progress) volumes. 05/30/02 16:06:38 (50) Generating ssSession Context Report: 05/30/02 16:06:38 (50) No storage service sessions active. 05/30/02 16:06:38 (50) Generating ssOpenSeg Context Report: 05/30/02 16:06:38 (50) Storage Service Segments: 05/30/02 16:06:38 (50) VolId=1250, Start=64757, Offset=0, SessId=612, Locked=False, Deallocated=False 05/30/02 16:06:38 (50) Generating BF Copy Control Context Report: 05/30/02 16:06:38 (50) No global copy control blocks. 05/30/02 16:06:38 05/30/02 16:06:38 (50) End Context report 05/30/02 16:06:38 (50) Context report 05/30/02 16:06:38 (50) SsAuxReconSrcThread : ANR9999D calling thread 05/30/02 16:06:38 (50) Generating TM Context Report: (struct=tmTxnDesc) (slots=256) 05/30/02 16:06:38 (50) *** no transactions found *** 05/30/02 16:06:38 (50) Generating Database Transaction Table Context: 05/30/02 16:06:38 (50) Tsn=0:37757505 --> Valid=1, inRollback=0, endNTA=0, State=2, Index=7, LatchCount=0, SavePoint=0, TotLogRecs=0, TotLogBytes=0, UndoLogRecs=0, UndoLogBytes=0, LogReserve=0, PageReserve=0, Elapsed=254 (ms), MinLsn=0.0.0, MaxLsn=0.0.0, LastLsn=0.0.0, UndoNextLsn=0.0.0, logWriter=False, backupTxn=False 05/30/02 16:06:38 (50) Open objects: 05/30/02 16:06:38 (50) name ->SS.Volume.Names<- (sp=0) 05/30/02 16:06:38 (50) *** no transactions found *** 05/30/02 16:06:38 (50) Generating SM Context Report: 05/30/02 16:06:38 (50) *** no sessions found *** 05/30/02 16:06:38 (50) Generating AS Vol Context Report: 05/30/02 16:06:38 (50) No mounted (or mount in progress) volumes. 05/30/02 16:06:38 (50) Generating ssSession Context Report: 05/30/02 16:06:38 (50) No storage service sessions active. 05/30/02 16:06:39 (50) Generating ssOpenSeg Context Report: 05/30/02 16:06:39 (50) Storage Service Segments: 05/30/02 16:06:39 (50) VolId=1250, Start=64757, Offset=0, SessId=612, Locked=False, Deallocated=False 05/30/02 16:06:39 (50) Generating BF Copy Control Context Report: 05/30/02 16:06:39 (50) No global copy control blocks. 05/30/02 16:06:39 05/30/02 16:06:39 (50) End Context report 05/30/02 16:06:39 ANR2017I Administrator AHNME issued command: UPDATE STGPOOL c3 recl=100 05/30/02 16:06:39 ANR2202I Storage pool C3 updated. No more ANR9999D messages....since reclamation threshold=100 -- This e-mail may contain confidential and/or privileged information. If you are not the intended recipient (or have received this e-mail in error) please notify the sender immediately and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. .
