Ports 1500 and 1501 do *not* need to be bi-directional.
Connection on port 1500 is always initiated from the node to the server.
Connection on port 1501 is always from the server to the node. Just
firewall admin should set them correct.
Zlatko Krastev
IT Consultant
Please respond to "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>
Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]
cc:
Subject: Re: ANR2716E Schedule prompter was not able to contact client...W HY?
I agree on adding the actual IP address for the TCPCLIENTADDRESS option.
This is necessary in machines with more than one network card as well. I
usually query the activity log and search for the node to see what IP it's
actually using to connect to the TSM server. Then I ask the administrator
to use that IP in their dsm.sys.
Also, if you are connecting over firewalls, ports 1500 and 1501 must be
open bi-directional for communication to take place.
Greg A. Garrison
Account Storage Manager
IBM Global Services, Service Delivery Center - West
9022 S. Rita Road, Rm 2785, Tucson, AZ 85744
Phone (520) 799-5429 Internal 321-5429
Pager 800-946-4646 PIN 6034139
e-mail: [EMAIL PROTECTED]
"Garrison, Tony"
<Anthony.Garrison To: [EMAIL PROTECTED]
@USAA.COM> cc:
Sent by: "ADSM: Subject: Re: ANR2716E
Schedule prompter was not able to contact client...W HY?
Dist Stor
Manager"
<[EMAIL PROTECTED]
.EDU>
07/08/2002 12:25
PM
Please respond to
"ADSM: Dist Stor
Manager"
I have had this problem with several servers. I solved the problem on
several by utilizing the IP address in the dsm.opt as the TCPCLIENTADDRESS
instead of the node name.
Tony Garrison
I/T Sr. Systems Programmer
USAA
210-913-9836
-----Original Message-----
From: Villegas, Beatrice [mailto:[EMAIL PROTECTED]]
Sent: Monday, July 08, 2002 1:59 PM
To: [EMAIL PROTECTED]
Subject: ANR2716E Schedule prompter was not able to contact
client...WHY?
Hi all,
We are running into an issue with several of our AIX servers. Every 1 to 2
days, one of the client servers incremental backup is "missed" or fails
because of:
ANR2716E Schedule prompter was not able to contact client SY using type 1
(10.160.97.213 1501).
I have checked all the obvious:
1. dsmc sched is running.
2. There are no apparent network problems.
It seems to me that the process: dsmc sched just hangs.
Once I kill it and re-start it, the backup runs fine.
These are my levels: Server: AIX 4.3.3 ML10 TSM 4.2.1.7
Client: AIX 4.3.3 ML8 TSM Client 4.2.0.0
Anyone has any ideas of what could be wrong? Is this a known problem?
Thanks in advance,
Beatriz
