It was a known issue between OFM and McAfee. The client upgraded OFM to the lates 8.x version.
-----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]]On Behalf Of Hussein Abdirahman Sent: Wednesday, September 18, 2002 3:42 PM To: [EMAIL PROTECTED] Subject: Re: dsmcsvc.exe will not die Bill; How did you fix it? regards; Hussein A. -----Original Message----- From: Bill Boyer [mailto:[EMAIL PROTECTED]] Sent: Wednesday, September 18, 2002 2:57 PM To: [EMAIL PROTECTED] Subject: Re: dsmcsvc.exe will not die We had a problem like this at a client site that turned out to be a problem between McAfee Anti-vitus software and St. Bernard Open File Manager (OFM). Bill Boyer DSS, Inc. -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]]On Behalf Of Pitur Ey~srsson Sent: Wednesday, September 18, 2002 11:56 AM To: [EMAIL PROTECTED] Subject: Re: dsmcsvc.exe will not die yes i have had some problems with Anti-virus programs. But is almost impossible to say what caused it there can be so mutch. What kind of applications are running on your TSM Client? What version, maintenance, fix and patch is the Client you are using? What kind of configurations are you using in your dsm.opt file? Kvedja/Regards Petur Eythorsson Taeknimadur/Technician IBM Certified Specialist - AIX Tivoli Storage Manager Certified Professional Microsoft Certified System Engineer [EMAIL PROTECTED] Nyherji Hf Simi TEL: +354-569-7700 Borgartun 37 105 Iceland URL: http://www.nyherji.is -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]]On Behalf Of Hussein Abdirahman Sent: 18. september 2002 14:34 To: [EMAIL PROTECTED] Subject: dsmcsvc.exe will not die Hello All; I have a win2k client that its backup fails and the dsmsvc.exe process seems to consume a lot of CPU. 40-50% even when there is no backup running. I can not kill this process with the "kill -f PID" command or through the task manager. Stopping the service would not stop it either. The dsmerror.log contains the following. 09/18/2002 07:33:04 cuConfirm: Received rc: -50 trying to receive ConfirmResp verb 09/18/2002 07:33:04 ANS1809W Session is lost; initializing session reopen procedure. 09/18/2002 07:33:05 ANS1809W Session is lost; initializing session reopen procedure. 09/18/2002 07:33:20 ANS1810E TSM session has been reestablished. 09/18/2002 07:33:21 ANS1005E TCP/IP read error on socket = 844, errno = 10035, reason : 'A non-blocking socket operation could not be completed immediately.'. 09/18/2002 07:33:21 ANS1809W Session is lost; initializing session reopen procedure. 09/18/2002 07:33:22 ANS1809W Session is lost; initializing session reopen procedure. 09/18/2002 07:33:37 ANS1810E TSM session has been reestablished. Any suggestions on the cause and the cure of this? Environment: Client: Windows 2000 SP2 (contains a shared drive) Which is, looking the scheduler log, where the backup hangs. TSM client version is 5.1.1.0 Server; AIX 4.3.3.0 ML10 TSM version 5.1.1.0 TIA and regards; Hussein M. Abdirahman UNIX Administrator IrwinToy LTD