A number of things come to mind: First, are you sure your element numbers for the drives are correct and match up with the correct scsi id's?
To figure this out use the lbtest program in c:\program files\tivoli\tsm\server. Open a command window and cd to that directory. Then enter: lbtest -dev lb0.0.0.x where x is the controller number (you can see the exact lb name for the library in the TSM Utilities devices screen). Choose manual test Then open the library by choosing option 6. Then get element count info by choosing option 8. Then get library inventory by choosing option 9. There will be a lot of information at this point so you may want to keep more lines in the window buffer. Scroll up to the top of the list and you will see the drive elements. In the display, compare the element number (6300x) to the scsi ID shown and then verify that your define drive / define path are correct. I'm guessing this is the problem. Second, normally, the Qualstar will have the library at lb0, top drive at mt1 second drive at mt2, etc. Depending obviously on the cabling inside the library. During a system boot, what do you see in the bios for the scsi controller the drives/library are connected to? If you don't see all four drives and the library there, you're out of luck once you get windows up and running. If you see all the drives during the bios, then do you see them in device manager? What driver is loaded against the drives? If these are IBM drives, you need the driver from index.storsys.ibm.com/devdrvr. If they are HP drive, you need the HP driver. You have a dual channel card in the server. Probably an Adaptec. Make sure that a driver is installed against both channels of that controller. Then if your Adaptec controller is running firmware 3.10 Then If you have HP drives, the driver you want has the following characteristics: in c:\winnt\system32\driver the file adpum160.sys should be 91,277 in size. If it is not, you want to go to the Adaptec site and get fms_on_cd_v40a_sp3a.exe. Else If you have IBM drives, you want to get the Adaptec driver from IBM at index.storsys.ibm.com/devdrvr. That driver's size is about 60K when installed. Kelly J. Lipp STORServer, Inc. 485-B Elkton Drive Colorado Springs, CO 80907 [EMAIL PROTECTED] or [EMAIL PROTECTED] www.storsol.com or www.storserver.com (719)531-5926 Fax: (240)539-7175 -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]]On Behalf Of Tony Morgan Sent: Thursday, January 30, 2003 7:23 AM To: [EMAIL PROTECTED] Subject: 4 Drive Qualstar 88264 LTO Library setup with TSM - several problems !!!! Greetings! I am currently testing a new Qualstar 88264 LTO tape library with TSM 5.1.5 The old (Scalar100) tape library was single Scsi HVD I/F cabled up as IF1. MT1...MT2...CNTRL...TERM This new library is set up for 2 SCSI LVD I/F's as; IF1. MT3...MT4...CNTRL...TERM IF2. MT1...MT2...TERM I have 2 problems >>> 1. TSM only wants to use the tape drives on IF1. 2. The drives are failing on dismount 01/29/2003 18:01:04 ANR8325I Dismounting volume Q00001 - 60 minute mount retention expired. 01/29/2003 18:01:08 ANR8336I Verifying label of LTO volume Q00001 in drive MT1.0.0.2 (mt1.0.0.2). 01/29/2003 18:02:12 ANR8311E An I/O error occurred while accessing drive MT1.0.0.2 (mt1.0.0.2) for LOCATE operation, errno = 121. 01/29/2003 18:02:12 ANR9999D pvrntp.c(2662): ThreadId<38> Error writing EOT to NTP volume Q00001. 01/29/2003 18:02:21 ANR8311E An I/O error occurred while accessing drive MT1.0.0.2 (mt1.0.0.2) for OFFL operation, errno = 1111. 01/30/2003 00:46:52 ANR8469E Dismount of LTO volume Q00001 from drive MT1.0.0.2 (mt1.0.0.2) in library LB0.0.0.2 failed. 01/30/2003 00:46:54 ANR8446I Manual intervention required for library LB0.0.0.2. 01/30/2003 00:46:54 ANR8792E Unrecoverable drive failures on drive MT1.0.0.2 (mt1.0.0.2); drive is now taken offline. 01/30/2003 00:46:54 ANR8792E Unrecoverable drive failures on drive MT1.0.0.2 (mt1.0.0.2); drive is now taken offline. 01/30/2003 00:46:54 ANR1410W Access mode for volume Q00001 now set to "unavailable". 01/30/2003 00:46:54 ANR8475I Dismount of volume Q00001 failed. It may still be in the drive. Can anyone please shed some light on... Is this how it should be cabled? How to get all 4 drives to work? How to get the tapes to unload without failing!!!!! Many Thanks in anticipation... Tony Morgan Fortis Bank SA/NV London Branch ============================================================ This e-mail and any files transmitted with it, are confidential and intended solely for the use of the addressee. The content of this e-mail may have been changed without the consent of the originator. The information supplied must be viewed in this context. If you have received this e-mail in error please notify our Helpdesk by telephone on +44 (0) 20-7444-8444. Any use, dissemination, forwarding, printing, or copying of this e-mail or its attachments is strictly prohibited.
