As is said in the monthly TSM FAQ (which I haven't posted this month! sorry, folks) it
states:
"04-19. My scheduled backups fail (or are incomplete), but my manual ones
work fine. Why?
This almost always occurs in Windows servers, and it's always a Windows permissions
problem. By default, the TSM scheduler runs as a service with System account
privileges. By default all Windows files are read/writeable by System; however, there
are a few Windows admins (and applications) out there who remove System privileges
from files. (For what reasons, I cannot imagine.) When a manual backup is run, it uses
the permissions of the account of the person who is logged on, not the System account.
(You can't log on as System, as it's a non-interactive account.) The real solution is
reset all files to have System read/write privileges. If that's not possible, you need
to alter the scheduler service so as to use a logon ID with privileges that have
access to all files that you want backed up. Remember that if that logon ID changes
passwords, you're going to have to update the service properties to reflect the new
password."
--
Mark Stapleton ([EMAIL PROTECTED])
Berbee Information Networks
Office 262.521.5627
> -----Original Message-----
> From: Niklas Lundstrom
> [mailto:[EMAIL PROTECTED]
> Sent: Tuesday, June 03, 2003 4:37 AM
> To: [EMAIL PROTECTED]
> Subject: Re: ACN5304E when I use the CLI to backup Exchange RESOLVED
>
>
> Hello
>
> I was logged in as a local admin, when I logged in as a
> domain admin it
> worked fine
>
> Regards
> Niklas Lundstr�m
>
> -----Original Message-----
> From: Del Hoobler [mailto:[EMAIL PROTECTED]
> Sent: den 2 juni 2003 15:42
> To: [EMAIL PROTECTED]
> Subject: Re: ACN5304E when I use the CLI to backup Exchange
>
>
> Niklas,
>
> It is looking at the Information Store service.
>
> Sometimes this occurs when you are running under
> a Windows userid that does not have Administrator
> authority to view the registry. For example, this may
> occur when you are running from a scheduler service
> that is being run under a different userid.
>
> If you are still having problems, please call IBM support
> and a trace can be examined to find out what the problem is.
>
> Thanks,
>
> Del
>
> ----------------------------------------------------
>
> > When I use the GUI I can backup my Exchange storage groups without
> problem,
> > but when I run the CLI, tdpexcc.exe, I get "ACN5304E, Unable to open
> service
> > to determine if running or not"
> > Have anyone seen this??? Which service does it want to open???
>
