I discovered the cause of this one. Wrong version of the device configuration file was being picked up (was from correct TSM Server but 8 months old). Once this was corrected, restore worked fine. Morale here is to make sure your test environment matches Production as much as possible, especially definitions !
Thanks for all who posted on this one. Cheers Robin For more information on Standard Life, visit our website http://www.standardlife.com/ The Standard Life Assurance Company, Standard Life House, 30 Lothian Road, Edinburgh EH1 2DH, is registered in Scotland (No. SZ4) and regulated by the Financial Services Authority. Tel: 0131 225 2552 - calls may be recorded or monitored. This confidential e-mail is for the addressee only. If received in error, do not retain/copy/disclose it without our consent and please return it to us. We virus scan and monitor all e-mails but are not responsible for any damage caused by a virus or alteration by a third party after it is sent.
