The shortcut was made manually to the "All Users" desktop by going C:\Documents and Settings\All Users\Start Menu\Programs\Tivoli Storage Manager\TDP for MS Exchange Server - V2 and copying the "Exchange Client - GUI to the All users desktop.
We didn't change the base installation directory. We took all the default for both the installation of v2.2 and 5.1.5. However, this folder is different for ITSM: C:\Documents and Settings\All Users\Start Menu\Programs\Tivoli Storage Manager\Data Protection for Microsoft Exchange Server versus C:\Documents and Settings\All Users\Start Menu\Programs\Tivoli Storage Manager\TDP for MS Exchange Server - V2 The properties of the shorcut for in both installation scenarios both point to "C:\Program Files\Tivoli\TSM\TDPExchange\" though I just now noticed that the target of the shortcut changed. V2 target in the shortcut properties is: Tivoli Data Protection for Microsoft Exchange Server ITSM 5.1.5 target is: IBM Tivoli Storage Manager for Mail - MS Exchange Perhaps this is where part of the problem lies. Matt -----Original Message----- From: Del Hoobler [mailto:[EMAIL PROTECTED] Sent: Thursday, August 21, 2003 8:39 AM To: [EMAIL PROTECTED] Subject: Re: Upgrade TDP for Exchange v2.2 to ITSM for Mail 5.1.5 Matt, Did you change the base TSM installation directory? Were these shortcuts that you made manually? Take a closer look at this since the executable names (TDPEXC.EXE and TDPEXCC.EXE)did not change, and the "TDPExchange" sub-directory did not change. Thanks, Del ---------------------------------------------------- > Hi all, > > This is going to seem like a dumb question, but when you have TDP for > Exchange v2.2 already running on a system, and upgrade to ITSM for > Mail 5.1.5, all of your old shortcuts are now "broken". If you click > on a shortcut that you had on the desktop, it gives you a message: > "Problem with > shortcut - This action is only valid for current products > installed." > > Why does this occur? The path to the executable has not changed. I > am looking for a way to resolve this as we are getting ready to > upgrade > (finally) about 40 Exchange servers to ITSM for Mail 5.1.5. > > Any thoughts or suggestions are appreciated. > > Thanks, This message (including any attachments) contains confidential information intended for a specific individual and purpose, and is protected by law. If you are not the intended recipient, you should delete this message. Any disclosure, copying, or distribution of this message, or the taking of any action based on it, is strictly prohibited.
