Here's the resolution to the problem.....just in case you ever run across it yourself......it's a treat.....I assure you!!!!
Per TSM Level II Support: It looks as though you may be running into the following APAR: APAR= IC36737 SER= AB ABEND INVALID ENTRIES IN DOMDSM.LOG CAUSE THE GUI OR COMMAND LINE TO CRASH. ERROR DESCRIPTION: TDP is unable to process invalid entries in domdsm.log TDP expects each line in domdsm.log to begin with a date and time in the following format mm/dd/yyyy hh:mm:ss. Unexpected lines in domdsm.log will be pruned from the log and could cause the GUI or command line to crash upon startup. Reference: Internal Defect 10230 LOCAL FIX: Ensure domdsm.log is not being written to via an output redirect or as a schedule log PROBLEM SUMMARY: **************************************************************** * USERS AFFECTED: Data Protection for Domino users who copy * * invalid entries into domdsm.log * **************************************************************** * PROBLEM DESCRIPTION: If invalid entries are copied into the * * log file, the prune processing may crash* **************************************************************** * RECOMMENDATION: Wait for the next release * **************************************************************** PROBLEM CONCLUSION: TEMPORARY FIX: COMMENTS: Invalid entries should not be copied into the domdsm.log file. If you need to save screen output for support, copy them to a different file name. The following was the last function calls we are trying to make 09/23/2003 14:50:46.031 [4996] : agtlog.cpp ( 529): Enter PruneLogFile m_LogName : C:\Program Files\Tivoli\TSM\domino\domisch.log m_RetentionDays : 8 09/23/2003 14:50:46.046 [4996] : agtlog.cpp ( 555): Current Date and Time is 09/23/2003 14:50:46. 09/23/2003 14:50:46.046 [4996] : agtlog.cpp (1003): Entering OpenLogFile fileName : C:\Program Files\Tivoli\TSM\domino\domisch.log openMode : r 09/23/2003 14:50:46.046 [4996] : agtlog.cpp (1037): Exiting OpenLogFile 09/23/2003 14:50:46.046 [4996] : agtlog.cpp (1003): Entering OpenLogFile fileName : C:\Program Files\Tivoli\TSM\domino\tdpprune.log openMode : w I would suggest looking for domisch.log and look for incorrect inputs to that file. That would also explain why there are not any other enteries in the log files that were sent to me. On one of my servers I cleared the domisch.log and it resolved the problem. On the other server I had to clear the domdsm.log. I could not see anything that looked like bogus data in any of the log files. I have no idea what prompted this problem. It occurred about the time we were loading a bunch of Microsoft patches for virus's Thanks! Deb Randolph Seema Gururaj <[EMAIL PROTECTED] To: [EMAIL PROTECTED] COM> cc: Sent by: "ADSM: Subject: Re: TDP for Domino Executables won't run Dist Stor Manager" <[EMAIL PROTECTED] .EDU> 09/18/2003 06:28 PM Please respond to "ADSM: Dist Stor Manager" Hi Debi, Do you have the GroupShield anti virus software running on your machine? Or are you trying to run TDP for Domino via Terminal services. There are some known problems with running Domino server and Groupshield. You can also search IBM Knowledge Database to see if the problem you are seeing is documented. To access this go to: http://www.ibm.com/support/search Enter the keyword TDP for Domino and you should see some relevant articles. Regards, -Seema =========================== Seema Gururaj TDP/TSM Development Tivoli Software/IBM Debi Randolph <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> 09/18/2003 01:53 PM Please respond to "ADSM: Dist Stor Manager" To: [EMAIL PROTECTED] cc: Subject: TDP for Domino Executables won't run Hi List, new day, new issue The executable for the GUI and the executable for the Command Line of TDP for Domino will not start on two of my clients. It acts like it's starting, and then it just goes away. It never paints the screen or anything on the GUI. On the command line one, it takes me out to a dos prompt in the right directory, but it's not logged into Tivoli, it's just a normal dos command line from the server. So what do you do? I tried rebooting the servers, no luck. I tried to reinstall the TDP with the Repair option. No luck. I copied the executables from a working server over to a non-working server, no luck. There are no errors reported in the Tivoli logs. There are no errors reported in the NT Event logs. We're running two TSM servers, one TDP client problem on each server. We have : Server 1 is: Windows 2000, SP3, TSM V5.1.7.0 Server 2 is: Windows 2003, TSM V5.2.1.0 Both clients are Windows 2000, SP3, TDP V5.1.5 I have other TDP Clients working on both servers. I guess I could try to un-install and reinstall, but it requires a few reboots and too much down time for our customers. I don't want to go thru all that if there is an easier way, and maybe that won't work any way. Any suggestions? Deb Randolph ******************* N O T I C E ******************* The information contained in this e-mail, and in any accompanying documents, may constitute confidential and/or legally privileged information. The information is intended only for use by the designated recipient. If you are not the intended recipient (or responsible for the delivery of the message to the intended recipient), you are hereby notified that any dissemination, distribution, copying, or other use of, or taking of any action in reliance on this e-mail is strictly prohibited. If you have received this e-mail communication in error, please notify the sender immediately and delete the message from your system. *************************************************** ******************* N O T I C E ******************* The information contained in this e-mail, and in any accompanying documents, may constitute confidential and/or legally privileged information. The information is intended only for use by the designated recipient. If you are not the intended recipient (or responsible for the delivery of the message to the intended recipient), you are hereby notified that any dissemination, distribution, copying, or other use of, or taking of any action in reliance on this e-mail is strictly prohibited. If you have received this e-mail communication in error, please notify the sender immediately and delete the message from your system. *************************************************** ******************* N O T I C E ******************* The information contained in this e-mail, and in any accompanying documents, may constitute confidential and/or legally privileged information. The information is intended only for use by the designated recipient. If you are not the intended recipient (or responsible for the delivery of the message to the intended recipient), you are hereby notified that any dissemination, distribution, copying, or other use of, or taking of any action in reliance on this e-mail is strictly prohibited. If you have received this e-mail communication in error, please notify the sender immediately and delete the message from your system. ***************************************************