Clips?? Please explain.



John Monahan <[EMAIL PROTECTED]>
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10/16/2003 03:44 PM
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        Subject:        Re: Tapes being set to Unavailable (was Re: 3584 Cleaning 
Frequency)


Has your CE installed the new drive clips?  That helps with the dismount
problems.

______________________________
John Monahan
Senior Consultant Enterprise Solutions
Computech Resources, Inc.
Office: 952-833-0930 ext 109
Cell: 952-221-6938
http://www.compures.com




             Todd Lundstedt
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             .EDU>                     Re: Tapes being set to Unavailable
                                       (was Re: 3584 Cleaning Frequency)

             10/16/2003 02:16
             PM


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Yep.. they are at a very recent, if not the most recent code level, along
with the library's code level.  No more than 2 months old there... but
then, that could be the problem.. perhaps that code level is bad.. I will
have my CE get me the latest numbers and check that, but I suspect (hope)
that isn't the issue.




David Longo <[EMAIL PROTECTED]>
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10/16/2003 02:11 PM
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        Subject:        Tapes being set to Unavailable (was Re: 3584
Cleaning Frequency)


Have you had the firmware on the drives brought uptodate?



David B. Longo
System Administrator
Health First, Inc.
3300 Fiske Blvd.
Rockledge, FL 32955-4305
PH      321.434.5536
Pager  321.634.8230
Fax:    321.434.5509
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>>> [EMAIL PROTECTED] 10/16/03 02:43PM >>>
IBM.. and it is happening with frequency on tapes that are new, as well as

tapes we have had since day one.  I cleaned the drives manually (using the

panel on the 3584), but we are still getting a few unavailables each
night.

I did some research on the tapes that went unavailable over the last 30
days, and all of the ones I checked had another error nearby.. indicating
that the dismount of that volume failed, and it may still be in the
drive... yet, they never are, they seem to be dismounted successfully.
I am still trying to figure this out... if anyone has a suggestion.
Thanks

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